The Vic

The Vic Sister Sites 2026

Rialto Casino

At the time of writing, Rialto Casino is the newest of The Vic sister sites. That’s not to say that there’s anything all that new about it, though – it’s been the newest casino on the platform for more than three years already. In much the same way that The Vic is the real-world equivalent of The Grosvenor Vic in London, The Rialto is the real-world equivalent of The Grosvenor Rialto. The connections to Grosvenor run thick on this operator’s platform. Given that the Rank Group owns the online and offline versions of the brand, it makes sense to use the link. This is a good-looking casino, and uses an Art Deco style to catch the eyes of potential players. That being said, it’s at the lower end of the slots and casino-focused sites on the network when it comes to overall quality.

Mecca Bingo

You shouldn’t need us to tell you much about Mecca Bingo. If you do, then thank you for finding our website on what we presume to be your first day in the iGaming world. You don’t need to know anything about iGaming to know about Mecca Bingo, though – just head out of your front door and keep walking. You’ll find a Mecca Bingo hall sooner rather than later. This is the UK’s biggest bingo brand, and The Rank Group has the pleasure of owning both the online and offline versions of the brand. It’s the biggest of The Vic sister sites by some considerable distance, which is a statement we don’t make lightly, given that Grosvenor Casino is also on the platform. When you play at Mecca Bingo, expect regular small promotions, a prize wheel of fortune you can spin for free perks every day, and far more than bingo. Bingo is still what it does best, but there are lots of slots here now, too.

Grosvenor Casino

There aren’t quite as many real-world Grosvenor Casino venues in the UK as there are Mecca Bingo venues, but there are still a lot. It’s one of the UK’s most recognisable and trusted casino brands, which makes the official Grosvenor Casino website a go-to destination for British gamblers. It says a lot about the power and profile of the Rank Group that it owns both Mecca Bingo and Grosvenor Casino, and that both are The Vic sister sites. The connection between The Vic and Grosvenor Casino is particularly strong because The Vic is actually a Grosvenor Casino venue – perhaps the country’s most glamorous. However, The Vic’s website is a scaled-down version of what you can find in the equivalent real-world venue, whereas the Grosvenor Casino website attempts to provide players with everything they’d be able to do in a brick-and-mortar Grosvenor venue plus a little more on top. It’s superior to The Vic in every way.

Bella Casino

The big names keep on coming the more you look around the Rank Interactive network. Bella Casino is another one of them. This is the official online casino of Bella Magazine, which you’re far more likely to have heard of if you’re female than male. That’s because it’s one of the few remaining successful glossy magazines aimed at women in the UK. Aside from being yet another household name among The Vic sister sites, Bella Casino is a site that plays with conventions. We’ve become almost conditioned to expect that female-focused iGaming sites will be bingo-based, but there’s plenty of bingo fun to be had elsewhere on this network. Bella Casino is precisely what it claims to be – an online casino. Slots lead the way on the casino’s homepage, and there’s a solid range of promotions here to go with them.

Lucky Pants Bingo

Some of the smaller bingo sites on the Rank Interactive platform have been shut down in recent years. That fate hasn’t yet befallen Lucky Pants Bingo, but we have reservations about how much longer it might remain online. Once upon a time, Lucky Pants Bingo was the mad cousin of The Vic sister sites. It was unashamedly over-the-top when it came to its theme, with underpants everywhere and a loyalty reward scheme that relied upon the awarding of pants rather than points. All of those quirks have been ironed out in recent times, and Lucky Pants is now little more than a generic casino. Note that we used the word “casino.” That’s because slots and casino games come first and foremost among the entertainment that Lucky Pants offers. The bingo games are still there, but you have to select the “bingo” option on the top menu to get them. Bingo has become an afterthought here, as has the site’s sense of personality.

Can The Vic Be Trusted?

★★★★★

The Vic is a 4-star trusted casino.

The Vic Review 2026

Of all the casinos on the Rank Group’s platform, The Vic is the strangest. There are giants on this network, including the online versions of both Grosvenor Casino and Mecca Bingo, but The Vic doesn’t measure up. That’s despite the fact that it’s also the online version of a famous casino – The Grosvenor Victoria in London, to be specific. However, the website of The Vic comes across more of an advert for the real casino with a few games attached to it rather than a “real” online casino. It’s limited, but there are still things here to enjoy.

The Vic Casino Welcome Offer

A series of three matched deposits awaits new players at The Vic. First, players can claim a one hundred per cent matched first deposit up to a maximum of £100, along with twenty free spins on one of the casino’s most highly-rated slots. Second deposits attract a fifty per cent match up to £50 with another thirty free spins thrown in, and third deposits get matched at 25% up to £50 again, with fifty free spins thrown in to round things off. That’s a total of £200 in matched deposit bonus cash and one hundred free spins, with an x35 wagering requirement for winnings from the free spins, but a stickier x50 wagering requirement for the bonus cash. Bonus conversion is capped at x5 in any event.

Ongoing Promotions

The Vic doesn’t like to take the risk of things growing stale with the casino’s promotional repertoire. Adjustments are made all the time, with new promotions added and old ones withdrawn. That’s a problem for us, because it means we can’t give you concrete information here. We could write down every ongoing promotion that The Vic offers today, and they could all be gone by tomorrow! As such, the best way to stay up to date with what’s available on the promotional front from this casino is to check with its website each time you log in. Also look at the terms and conditions closely to ensure you’re happy before you accept any offers.

What are the Pros and Cons of The Vic Casino?

Pros: There’s a touch of glamour that comes with playing at The Vic. The real-world venue that it’s connected to is one of the UK’s most prestigious in-person gambling venues. That means access to live-streamed games with real dealers that come from the venue itself, which isn’t something you’ll get at many other online casinos. In addition, the casino ticks all the boxes when it comes to customer support.

Cons: The average wagering requirement for sign-up offers in the UK is x35. At The Vic, it’s x50. That’s too high, and there’s no good reason for it. It’s doubly frustrating because we know that the operator can do so much better, because it imposes lower requirements at so many of its other casinos across the network. Based on Trustpilot feedback, players at The Vic haven’t been having the best of times recently.

Top Games at The Vic

The Vic stands out for a unique reason: several of the live dealer tables are streamed directly from the real-world venue in London, giving online players a taste of the genuine casino atmosphere. You’ll spot ever-popular slots like Fishin’ Frenzy Big Catch, Big Bass Bonanza, Bonanza Megaways, and Fluffy Favourites, as well as venue staples such as Lucky Lady’s Charm Deluxe, Sizzling Hot Deluxe, and Cleopatra. Newer releases and feature-rich Megaways titles also make a regular appearance, along with branded “Drops & Wins” games like Buffalo King Megaways and Big Bass Splash.

The live casino range is broad, mixing immersive Evolution-hosted tables – Live Lightning Storm, Live Deal or No Deal, and Live Crazy Time – with real-dealer games beamed in from The Vic’s iconic tables. You’ll find roulette and blackjack tables with a wide range of betting limits, as well as themed offerings like Vinnie Jones Blackjack. Slingo titles add a lighter, hybrid touch, and table classics are covered too, including European roulette, baccarat, and various blackjack versions. Altogether, The Vic blends the buzz of its famous brick-and-mortar venue with the convenience and variety of online gaming, making it a go-to for players who appreciate a touch of authenticity alongside all the digital favourites.

Withdrawal Processing and Support

We’re pleased to see that there’s been progress at The Vic since we last reviewed it. When we came to it in 2023 to write a review, all the links to its payment information screen were broken. That’s been fixed, and we can now happily confirm that it operates according to the same standards as its sister sites. That means 15-minute withdrawals are the standard for Apple Pay, Mastercard and Visa Debit, Paysafe Cards and PayPal. If you have an older debit card or want to use a bank transfer instead, your wait time is likely to be closer to three business days. That’s a good reason to go for PayPal instead.

Customer Support and Licensing

The fastest and easiest way to get in touch with the support team at The Vic is to call 0800 086 8457. If you’re someone who doesn’t like to use the phone, you could instead use live chat or email support@thevic.com. The casino is listed on UK Gambling Commission licence 57924, which is held with the UKGC by Rank Interactive (Gibraltar) Limited. The same licence covers all The Vic sister sites, and it’s a clean one with no fines or other regulatory actions on record.

The Vic – The Verdict

The Vic isn’t Rank Interactive at its best. The promotions are better than they have any right to be for a casino of this size, but it’s hard to shake off the feeling that we’re looking at a showcase for a real-world casino rather than an online casino. Perhaps it’s that way by design, but we’re struggling to come up with a good reason why a player, given the choice of playing here or Grosvenor Casino, would opt for The Vic. We don’t think they would, and that’s why we have to say that The Vic isn’t on the same level. It’s perfectly fine, but it doesn’t seem to be totally committed to the idea of being an iGaming site.

What are players saying about The Vic Casino?

Here are our condensed / reader’s digest summaries of recent The Vic reviews from real players.

• 28-Feb-2025 by Marjorie:
  I’ve got the same issue as everyone else – can’t figure out which games I’m allowed to use my free spins on, so I just skip them most of the time. Why does The Vic make it so complicated? Got 15 spins today but no clue how to use them. Can they just make it simpler, please? – source: Trustpilot
• 25-Aug-2024 by Julie:
  Dodgy site, don’t bother joining! I won some free spins on 9 Mad Gets but as soon as I tried to use them, the game kicked me out and wouldn’t let me back in, though every other game worked fine. One of the worst sites I’ve been on. – source: Trustpilot
• 13-Aug-2024 by Martin:
  Writing this because the reviews here seem a bit harsh. I’ve had a pretty good experience so far, I play the same high-volatility game on loads of sites and The Vic’s the only one that’s paid out on the top bonus. The withdrawal showed up in my account just 15 seconds after approval, which took a bit but Heather in support was great – really efficient and made sure it went through. Will update in a week or two if anything changes, but so far so good! – source: Trustpilot
• 09-Jun-2024 by Jessica:
  I’ve never used a site that crashes and shows constant “error 404” messages like this one. Really unimpressed so far. – source: Trustpilot
• 24-May-2024 by Rob:
  Not sure why so many people have negative things to say, I’ve found this casino fine so far. Good selection of games, big jackpots, and quick withdrawals. I’ve not had any issues yet. Put in a withdrawal request and got my money within half an hour. Thumbs up from me! – source: Trustpilot
• 05-May-2024 by Ian:
  Zero stars if I could. If you withdraw money, you’ll never get bonuses again unless you deposit the same amount you took out. It’s nearly impossible to reach customer service too. My advice is just don’t join TheVic.com. – source: Trustpilot
• 12-Apr-2024 by Brad:
  If I could give zero stars, I would. Put £10,000 in on £20 spins and only got four bonuses, with the biggest one being £357. It’s a rip-off, and you can’t get hold of customer support. I waited five hours when it said 15 minutes. Even £5 spins with £3,000 only gave five bonuses, highest was £148. Avoid this site at all costs, I’m done wasting my money. – source: Trustpilot
• 21-Mar-2024 by Elyas:
  Sites like this shouldn’t even be allowed in the UK. £60 on low stakes with nothing to show for it, no features or wins. The gambling commission should be going after these scammy sites, not wasting time on banning auto spin features. Won’t be watching StopAndStep.com anymore since they recommended it – I’m done. – source: Trustpilot
• 13-Mar-2024 by Violeta:
  I’ve been trying to get someone to talk to me for three months because they blocked deposits on my account. They’re totally useless and keep lying, saying they’ll get back to me in two hours, but they never do. This is a total scam. If you’re looking for a proper casino, look elsewhere because this place is dodgy and doesn’t deserve to be in the industry. – source: Trustpilot
• 13-Mar-2024 by Steph:
  A total money-grabbing scam. The games never pay out and, if you’re lucky enough to get a feature, it’s always a tiny payout. The games don’t match the advertised RTP, it’s all fake. I’ve been a member for a year and never managed a withdrawal. I’m closing my account because I’m done with them. – source: Trustpilot