Casino Joy sister sites

Casino Joy sister sites

Casino Joy sister sites include Casino Masters, Casino Planet, Casoola and Casino Gods. Casino Joy sister sites are operated by Genesis Global Limited, licence number 45235 which operates 20 sister sites in total.

Casino Joy sister sites 2023

Casino Masters logo
Somebody on the design team at Genesis Global Limited really, really likes classic video games and science fiction. How else could Casino Masters end up looking like a battleground for characters from the universes of Mortal Kombat and Tekken? The unusual choice of theme makes for an entertaining atmosphere backed up by an absolutely absurd story. Casino Masters claims that the site was created when six legendary warriors met on a dark and stormy night to wage war against the elements. Apparently, their chosen means of combat is playing casino games. This is easily the most bizarre casino among the Casino Joy sister sites, but you’ll never play at another site quite like it, and so it sticks in your memory for that reason. Given that casinos rely on repeat custom in order to prosper, “memorable” is one of the best things it can be.
Casino Planet logo
As we look at the top Casino Joy sister sites one by one, you’ll note that we don’t say much about the promotions or gaming content at any of them. That’s because there’s not much to be said about them if you’re already familiar with Casino Joy. The promotions at casinos on the Genesis Global Limited platform are virtually identical, and the only difference between the games portfolios are that some of the casinos offer approximately 1300 games, and others offer more than two thousand. There are no exclusive games at any of the sites. The themes of the casinos are the only thing that separates them, and the theme of Casino Planet is a whole world turned into a futuristic cyberpunk version of downtown Tokyo. Like we said when we were looking at Casino Masters, someone at Genesis Global loves science fiction and isn’t afraid to show it.

Casoola logo

Casoola still uses the science fiction theme that we’ve seen at Casino Masters and Casino Planet but takes things to the next level by making the theme cartoonish and comical. Several doses of “Futurama” by Matt Groening have been included in the recipe for Casoola, which includes a robotic bartender mascot character who looks for all the world like Bender – the most famous character from the much-missed cartoon. The “backstory” of Casoola is even more absurd than that of Casino Masters, with a cock-and-bull story about a VR program that somehow came to life and led to a giant robot escaping into the real world. The only way to stop the robot is, conveniently enough, to play casino games. Casoola comes with all 2000+ games that the Genesis Gaming Limited platform has to offer, so while the theme might be frivolous, it actually contains better range and potential than most of the other Casino Joy sister sites.

Casino Gods logo

Casino Gods is a break from the norm that we’ve established from the Casino Joy sister sites we’ve looked at thus far. Rather than taking inspiration from science fiction and fantasy, it’s drawn from ancient myths and legends. To be more specific, we’re talking about the ancient myths and legends of the Roman and Greek civilisations. This is a casino that takes us more than two thousand years back in time. Despite that, it has some modern promotions and bonuses to offer us, like a matched deposit welcome bonus and a couple of boosted deposit promotions that become available each week or month. In keeping with the casino’s theme, some of those promotions are hand delivered by the site’s gods, who have names like “Wonderos” and “Guardiana.” The over-the-top themes of the Casino Joy sister sites might not be for everybody, but you’d have a hard time arguing that any other casino operator makes more effort with its themes.

Vegas Hero logo

Superhero movies started to become ubiquitous about twenty years ago. Even the people who made the movies back then probably didn’t expect them to stick around as the most popular trend in Hollywood for two decades, but here we are. If anything, the genre is more popular than ever, thanks to the big-budget superhero shows on Disney Plus. It was inevitable that casino network companies would start making superhero-themed sites, and it was just as inevitable that Genesis Global Limited would make one of the best-known of them in the shape of Vegas Hero. Our only issue with the casino is that it isn’t really all that “super.” With 1300(ish) games, it’s in the second tier of Casino Joy sister sites, and there isn’t much to recommend it for other than its theme. Even Mr “Vegas Hero” himself is a little lacklustre, as he’s little more than a guy in a sharp suit hanging around on the streets of Las Vegas. We’re not even sure he can fly!

Casino Cruise logo

Casino Cruise holds the distinction of being the first casino that Genesis Global Limited ever launched after the company was formed in 2014. That makes it the lynchpin of the Casino Joy sister sites even if it isn’t the defacto flagship site (that honour goes to Genesis Casino). Casino Cruise, as you’ll no doubt already have guessed from the site’s name, is themed around the luxury casinos you’ll find inside cruise liners. Nothing can replicate the feeling of playing at a five-star casino in person while floating on the water, but Casino Cruise does its best. The theme is almost totally immersive – for example, if you want to speak to customer support agents, you’ll find them referred to as “cabin crew.” As the first casino on the Genesis Global platform, Casino Cruise is equipped with the full set of two thousand (plus a few more) games and the best of its promotions.

Pelaa logo

The casinos made and launched by Genesis Global Limited delight players in the UK, but they also delight players in Scandinavia. In fact, some of the Casino Joy sister sites were created specifically for the Scandinavian audience and just so happen to be available to players in the UK, too. One of them is Pelaa, which is the Finnish word for “play.” The casino has an icy tone and comes with a Viking theme, which is perfect for the part of the world that it takes its inspiration from. Among the many promises that Pelaa makes on its homepage are two that catch the eye; “over 2000 games” and “quick withdrawals.” Those two factors alone should persuade plenty of the people who visit Pelaa out of curiosity to sign up for the casino. It’s far from the most famous casino site on the Genesis Global platform, but that doesn’t mean you should disregard it.

Casino Joy Information

Name Casino Joy
#No. of Sister Sites 20
Best Sister Sites Casino Planet, Casino Masters, Vegas Hero, Casino Gods and Casoola
Owner/Operator Genesis Global Limited: 28, GB Buildings, Level 3, Watar Street, Ta`Xbiex, XBX 1301, Malta
Sister sites status 14 Active, 0 White Labels and 6 Inactive sister sites. 20 total sister casinos.
UKGC Licence page UKGC Licence: 45235
Support Email [email protected]
Twitter @casinojoy
Facebook Casino Joy Facebook page

Casino Joy operator – Genesis Global Limited

genesis casinos logo

It was 2014 when Genesis Global Limited opened its virtual doors and launched Casino Cruise as its first online casino. Since “starting with a cruise,” it’s “gone back to the classics” (by launching SpinIt),” and “taken to the clouds” (by launching Sloty). That’s the way the casino network company describes its genesis (pun intended), but it’s released seventeen more casino sites since then. Not all of them are available to players in the UK, but those that appear in the list at the bottom of this page if we haven’t already mentioned them above. You’ll find the headquarters of Genesis Global Limited in Malta, which is also where the company acquired its first iGaming licence from the Malta Gaming Authority.

A casino operator of the standing of Genesis Global Limited arguably ought to have won more acknowledgement from industry awards ceremonies than it has. It only has a single award from the eGaming Review Nordic Awards to its credit, and even that’s a few years old now. Still, we’re sure that the lack of trophies in its cabinet doesn’t keep anyone at the company awake at night when the sites make so much money. If we put aside the issue of the regulatory fine the company has faced in the UK, which we dealt with earlier, the only real misstep in the company’s history was its 2020 attempt to crack the sports betting market with a purpose-built site called FunBet. The attempt failed, and FunBet is already dead. Genesis Global Limited will probably stick to what it knows in the future.

Casino Joy review

Casino Joy screenshot

Casino Joy Sister Sites Welcome Bonuses

When you’ve seen one welcome promotion at a Genesis Global Limited casino site, you’ve seen them all. That’s not the most exciting news, but at least it means you’ll always know what you’re going to get as you move from one of the Casino Joy sister sites to the next. For those who haven’t played at any of the sites on this network before, the offer is up to £100 as a 100% matched first deposit, with fifty free spins as an accompaniment. You’ll have to wager the bonus x40 if you want to withdraw it, and deposits made using e-wallets won’t trigger the bonus.

Other Promotions

Ongoing or monthly promotions don’t tend to be in the strong suits of any of the Casino Joy sister sites, but Casino Joy itself has a weaker set than most. You’re not going to find loyalty reward bonuses or anything of the sort at this casino. Instead, the only two other promotions at Casino Joy – at the time of writing – are “Tuesday Pool Parties” and “Weekend Freebies.” The pool party is a 25% bonus boost capped at £100 for all players who deposit £10 or more on Tuesdays. What the weekend freebie involves is far less precise – all the casino tells us is that players who deposit at least once during the week will get a bonus delivered into their inbox on Thursday night to use on the weekend. We’re guessing it’s free spins or another bonus boost, but we can’t say for sure.

Top Games at Casino Joy

One of the consequences of the Casino Joy sister sites sharing the same portfolio of games is that you’ll find the same games in the “most popular” section of each of the casinos. The problem is amplified at sites like Casino Joy, which have “only” 1300 games to offer rather than the full Genesis Global Limited complement of 2000. However, it looks safe to say that players at Casino Joy have a special affinity for live game shows. Crazy Time appears in the “popular games” section of the site, as it does at a few other casinos on the platform, but so does Mega Ball 100x. That lottery-like game isn’t quite as big a name as Evolution’s Crazy Time but is excellent fun if you’re into that sort of style. If slots are more your thing, some of the big hitters at Casino Joy include classics like Bonanza by Big Time Gaming and Legacy of the Dead by Play’n Go, which is an Egyptian-themed sequel to the equally Egyptian-themed Book of Dead. Dig a little deeper, and you’ll find more classics, including Microgaming’s timeless vampire-themed Immortal Romance and Pragmatic Play’s Sweet Bonanza.

Licensing and Customer Support

Casino Joy is covered by a UK Gambling Commission licence. That’s the good news. The bad news is that the licence (number 45235) is subject to further conditions and a warning after Genesis Global Limited, which holds it, was fined £3.4m at the end of 2021 because of problems the regulator identified with the casino operator’s handling of anti-money laundering procedures and the way it identified customers. You can speak to Casino Joy for assistance on 08001700602 or send the casino a message through its contact form. There isn’t a live chat option.

Withdrawal Speed and Support

If you want to get hold of your money immediately, use Trustly or an e-wallet. Every major e-wallet is supported, starting with PayPal and going all the way down to Astropay. That means common choices like Neteller and Skrill are also supported. If you prefer old-school payment methods, you’ll face a 1-3 day wait to get withdrawals on your Visa or Mastercard debit. If you’re an Apple Pay customer, the same potential three-day wait also applies to you.

Final Thoughts on Casino Joy

Two things are true about Casino Joy. It’s the most popular of the Genesis Global Limited casino sites, but it’s also the most unremarkable. It has the most generic theme of any casino on the platform, and it’s at least seven hundred games short of the maximum package that the platform offers. Does any of that matter when you still have so many games, and you can offer instant withdrawals? Judging by the casino’s popularity, apparently not.

Casino Joy Sister Sites Player Reviews

Here are the thoughts of your fellow players about Casino Joy. The reviews are all real, but we’ve paraphrased them to keep them brief.

I’d give them zero stars if the site let me. My account is locked with a pending withdrawal stuck in it. I’ve been really upset by this, and I’ll be taking it further. Laura, November 14th 2022. Source – Trustpilot.

I haven’t had any communication from them about a withdrawal I’m expecting. I don’t even know if they’re processing it, and having read the reviews on here, I’m worried I might be waiting a while. Shannon, October 31st 2022. Source – Trustpilot.

I’ve been waiting for my withdrawal from Casino Joy for a year now, and I’ve had to involve the Gambling Commission and Resolver. All they do is ask me for the same information over and over again, which I’ve already sent. This is a dodgy company, and you should avoid it like the plague. Alan, November 14th 2022. Source – Trustpilot.

Stay well clear of Casino Joy. I was stopped halfway through clearing the wagering requirements of their welcome bonus, and my account was put into withdraw mode. Customer services won’t tell me why. They basically blocked me as soon as I started to win. Monique, October 3rd 2022. Source – Trustpilot.

I’ve had two pending withdrawals at this site for the past month, and they’re not replying to my emails anymore. They’re now trying to tell me that they can’t even locate my account. It’s pathetic. Nik, October 7th 2022. Source – Trustpilot.

Everything about Casino Joy is a scam. Genesis Global operates about twenty sites like this, and they’re all scams. None of them pays you when you win. Don’t give them your money. Mustafa, September 20th 2022. Source – Trustpilot.