Slot Royals

Slot Royals Welcome Bonuses

The welcome bonus advertised on the homepage of Slot Royals couldn’t be stated any more plainly, and it tells you almost everything you need to know right then and there – it’s a 200% match up to £2000, and it comes with 200 free spins. The whole bonus is attached to your first deposit, meaning you’ll have to lay down a big deposit straight out of the gate if you want to take full advantage of it, but the minimum qualifying amount is £20. Enter the code WELCOME2000 if you want to take the offer, but be aware that you’ll have to beat unfriendly wagering requirements of x40 if you want to turn it into real cash and pull it back out. Free spins are played at 10p each, with winnings subject to the same wagering requirement.

Other Promotions

Once per week, players can claim a 50% matched deposit up to £250 by using the code WEEKLY250 when making their qualifying deposit of at least £10. This bonus is subject to lower wagering requirements of x25, so while it might be smaller than the welcome promotion, you have a significantly better chance of actually being able to bank it. Slot Royals also offers 10% cashback per week up to a maximum possible refund of £1000, but only losses incurred playing between midnight on Friday and midnight on Sunday qualify for the promotion. In better news, cashback is paid as cash, without further wagering requirements.

There’s also a five-level VIP Club at Slot Royals, starting at Velvet (rewards: on-site promotions, 24/7 chat support), and ending at Sovereign (dedicated VIP account management, 15% weekly cashback, faster withdrawals, and birthday rewards). The rising cashback allowance is the only real difference between most of the ranks based on the available information, but “based on the available information” is very much the caveat; there’s no proper, detailed information anywhere on the casino’s website about how to qualify for the Club or progress through the ranks, so it’s impossible to properly appraise it as an incentive.

What are the Pros and Cons of Slot Royals Casino?

Featured Slots and Games

A casino with an Anjouan Gaming licence doesn’t offer the greatest standard of regulatory protection in the iGaming world, but it’s better than not having a licence at all, and it does at least get you access to most of the industry’s best studios and providers. That’s evidenced by the selection on the Slot Royals homepage, which starts with the classics. Big Bass Bonanza (the original), Book of Dead, Sweet Bonanza, Starburst, Immortal Romance, and Gonzo’s Quest are the first six slots you’ll see on the landing screen, which means either players at the casino love the traditional standards, or the person who curated the selection does.

If you’re after something less obvious or from a smaller studio, you’ll likely find it in the row below the top slots selection. This section changes regularly, but during the writing of this review we saw Tropic Twist (Fazi), Jolt Circuit (Evoplay), Bushido Gold (Elk Studios), Blazin’ Bonus (Booming Games), 3 Crowns: Coin Hunt (Evoplay), and Shining Wilds (Mascot Gaming). Slot Royals makes quite a big song and dance about having live casino and live dealer games, but its selection is made up of games from Lucky Streak and Vivo Gaming rather than industry leaders like Evolution.

Withdrawal Options and Speed

On this topic we know almost nothing, and that’s because Slot Royals doesn’t tell us anything. There isn’t a Payments or Banking page accessible from the homepage. There isn’t even a row of payment provider logos to allow us to make educated guesses. There’s no FAQ, and the full terms and conditions don’t say anything about payment methods or expected turnaround times. The only way to find any of this out would be to put money into Slot Royals and try to get it out again, and we’re certainly not going to do that at a casino that holds no UK licence and makes no payment promises.

Customer Support and Licence

Slot Royals has a Zendesk-provided live chat widget, but you might find yourself waiting a while to be connected to an agent. The terms and conditions say that players can email support@cleanwins.com instead, but that’s the email address of the other casino on the network, and we suspect it’s listed here because someone copied and pasted the terms without paying attention to detail. It’s likely that support@slotroyals.com also works, but we wouldn’t want to guarantee it.

Despite its obvious problems, Slot Royals holds an Internet Gaming Licence issued by Anjouan Gaming to Onimim Ltd in its capacity as the casino’s operator. The same licence covers the Slot Royals sister sites, but it isn’t recognised in the UK. We’ve noted this before, but the fact that Anjouan Gaming is willing to issue licences to casinos with no published payment terms doesn’t say anything good about it as a regulator.

Slot Royals Casino – The Verdict

This isn’t a casino we’d spend money with. That’s our default position, because we’re UK-based, and Slot Royals doesn’t hold any legal right to operate here. However, we don’t think we’d be tempted even if we lived somewhere that recognises the Anjouan Gaming licence. There’s nothing wrong with the collection of games, and the bonuses are OK even if they’re not outstanding, but the lack of clarity over the payment terms coupled with the incorrect contact email address is a one-two punch of red flags that we can’t overlook. We suppose the good news is that it would barely be the work of an afternoon for someone on the Slot Royals admin team to fix these problems, so we encourage them to do it.