21 Casino

View Terms & Conditions
Over 18's Only. T&C's apply. 18+. #Ad

View Terms & Conditions
Over 18's Only. T&C's apply. 18+. #Ad

View Terms & Conditions
Over 18's Only. T&C's apply. 18+. #Ad

View Terms & Conditions
Over 18's Only. T&C's apply. 18+. #Ad

21 Casino Sister Sites

Playzee

There aren’t many 21 Casino sister sites bigger or better than Playzee. Some would say there are none at all. The mad scientist-themed casino site, presented by Professor Zee, works with more than 110 games and software providers to bring players a truly eclectic range. Some of the other White Hat Gaming Limited sites can equal that number, but none of them can exceed it. Working with so many providers means that Playzee comes packed with slots, live dealer games and just about every other type of iGaming attraction you can think of, with more than two thousand games in its collection. Those who decide to settle at Playzee and stick around at the site for the long haul will be rewarded for their loyalty, as the site offers a VIP reward ladder upon which the rewards available increase every time a player reaches a new rung. In addition to all of the above, Playzee has a different promotion for almost every day of the week, starting with its “Buzee Monday” and ending with its “Zee Rocks” Saturdays. The precise nature of these offers might change occasionally, so the terms of the bonuses are always worth a check before you agree to partake in any.

Jackpot Village

If Playzee is the most popular of the 21 Casino sister sites, Jackpot Village is the best looking. The backdrop of the site is a beautiful shot of a modern cityscape at night, taken from high in the sky so we can appreciate the full modern glow. The city isn’t identified, but we wouldn’t mind betting it’s Singapore. It’s way too big to be a village, which makes the name of this casino site more than a little puzzling, but we won’t hold that against it. Jackpot Village doesn’t rely solely on its good looks to attract players – it also offers a little something for nothing for those who are interested in joining the site but aren’t yet quite convinced. Those who register an account at Jackpot Village can claim twenty free spins on Fortunium – an online slots game themed around the idea of a futuristic city – without having to make a deposit. Once a deposit of at least £20 has been made, a further two hundred free spins on Book of Dead follow. On top of all this, Jackpot Village is one of a few 21 Casino sister sites linked to an enormous progressive jackpot. At the time of writing, the total fund stood at over £100m.

Temple Nile

Temple Nile was born from the same school of thought as Jackpot Village in that it tries to blow people away with its aesthetic appeal from the moment they land on its homepage. You don’t need to have a degree in ancient history to know that this member of the 21 Casino sister sites family takes its inspiration from Egypt, but no Egyptian-themed casino site looks better than Temple Nile does. There’s even a beautiful model on the homepage, appearing in a short looped video where she looks like she’s standing in front of the pyramids, thanks to the magic of a green screen. Temple Nile is more generous than most White Hat Gaming casinos when it comes to its welcome offer, with up to £300 up for grabs as a one hundred per cent matched deposit plus a further sixty bonus spins to go with it for all players who make a first deposit of £20 or more. The wagering requirement of x40 that’s attached to the bonus funds is a minor snag, but it isn’t significantly higher than the UK average. Like Jackpot Village, Playzee and all the other big-name casinos on the White Hat Gaming platform, Temple Nile is attached to the operator’s enormous progressive jackpot pool.

Casilando

Casilando is a little more businesslike than the other 21 Casino sister sites we’ve looked at thus far. By that, we mean the casino isn’t as flamboyant with its landing page and doesn’t go overboard with video content or cartoonish mascots. Instead, Casilando looks to plug players into the action as quickly as possible. All the newest games at the casino appear above the fold on the Casilando homepage, and the latest promotions scroll past on the banner at the top of the page. That’s good for convenience, but don’t expect too much from the promotions. Casilando isn’t one of the premier casinos on the White Hat Gaming Limited platform, so it can’t offer you the same sort of value that you’ll find at Temple Nile. What you’ll find instead is a modern iGaming site with a minimalistic style, a simple user interface, and no frills attached. If you’re the kind of player who couldn’t care less about fancy themes and whimsical content, you’re likely to find that Casilando is to your liking. It’s a basic casino site, but it’s a well-executed one.

Casimba

If you look closely at the logo of Casimba, you’ll see the features of a lion hidden in the middle of the casino chip above the casino’s name. That’s a nod to Simba, the central character from “The Lion King,” and it’s about as close as any of the 21 Casino sister sites get to using copyrighted material. Casimba doesn’t actually do very much with the lion theme, perhaps due to fear of offending Disney’s lawyers, and so the result is a generic (if pretty) safari-themed casino website. Having said that, the site comes with an option to toggle light and dark modes depending on user preferences, so it has that in its favour. You’re unlikely to find much at Casimba that you won’t also find at the other top-class 21 Casino sister sites, but you will find the occasional exclusive game. Casimba has been growing in recent years, and so now it’s a big enough deal to merit its own branded casino games. Iron Dog Studio recently stepped in to develop “Casimba Branded Megaways” for the site, so if you’ve ever had an itch to play a Megaways slot with Casimba’s logo plastered all over the reels, now’s your chance.

Slot Planet

Millions of people all over the world are fascinated by the night sky – and that’s been the case for as long as humans have had the mental capacity to gaze up and wonder. If you were to step outside tonight and look up at the sky, you’d see something very similar to the backdrop of Slot Planet. This astronomy-themed casino from White Hat Gaming Limited is one of the most unique on the platform, with a look and feel that isn’t replicated at any of the other 21 Casino sister sites. The theme of Slot Planet is more than skin deep; it’s right there in the wording of all the promotions at the site, including the “welcome transmission”, which takes the place of the usual welcome bonus. For those interested, the “transmission” includes a 100% matched deposit bonus worth up to £100 plus twenty-two spins on Starburst by NetEnt. Given the theme of Slot Planet, choosing any other slot to connect the promotion to would have been wrong. The casino promises to bring you all the top slots from “across the galaxy,” and if you’re enjoying these puns, the site has plenty more where they came from.

Hello Casino

Hello Casino isn’t like the other 21 Casino sister sites we’ve looked at thus far in this list. All of those sites exist on the White Hat Gaming Limited platform but are operated by the company’s white-label partners. That’s how the White Hat Gaming business model works for the most part, but there are a few exceptions. Any company that wants to build casinos for other people and then sell or hire them onto others has to have one or two “shop window” sites so people can admire their work, and Hello Casino is one such site. The casino is directly owned and operated by White Hat Gaming, and as such, it’s packed full of just about every type of content that the casino company has to offer. From live casino games to Slingo, classic slots, jackpot slots and Pragmatic Play’s “Drops and Wins” collection, Hello Casino has more gaming content than you could shake the biggest stick you’ve ever found at. The one thing it doesn’t have is the warmest welcome bonus on the platform, which is a strange irony for a site called “Hello Casino.” It’s a modern, good-looking site with plenty of great games and, therefore, plenty to like about it.

Can 21 Casino Be Trusted?

★★★★★

21 Casino is a 3-star trusted casino.

1. Licenses and Fines	21 Casino is covered by a full, clean UK Gambling Commission licence.
2. Accepts UK players?	Yes.
3. Trustpilot Score	1.7/5.0 (>110 reviews).
4. Operator Name & Location	White Hat Gaming Limited, based in the trusted territory of Malta.
5. Bonus Terms	x35 playthrough requirements.
6. Customer Support	Email and chat are offered, but there’s no number to call.
7. Withdrawal Speed & Options	Unclear.
8. Number of Sister Sites	White Hat Gaming offers twenty-seven 21 Casino sister sites.
9. Games portfolio	Over 1500 slots and live casino games.
10. On GamStop?	21 Casino is on GamStop.
Overall SCORE >	★★★★★ – 3/5 Stars

21 Casino Review 2026

A name like “21 Casino” sets expectations among players. We associate the number 21 with the game of blackjack, so it’s natural to assume that 21 Casino will be orientated around the live casino experience. If you come into it with that expectation, though, you’re going to leave disappointed. There are real dealers and live tables here, but they’re not what 21 Casino specialises in – it follows suit with most of the 21 Casino sister sites by focusing on slots instead. Is it worth a visit anyway? Read this review and make up your own mind.

21 Casino Welcome Offers

21 Casino plays into the theme of its name by offering potential new players a 121% deposit match bonus, which can pay up to £100 in bonus cash. This promotion is only available to residents of Great Britain who can successfully verify their accounts after making a minimum deposit of £10. The bonus cash will be automatically credited to new player accounts, and it must be wagered at least 35x before it can be withdrawn from the casino. The bonus funds must be wagered in accordance with the terms within 30 days, lest they expire. There are a few restrictions on which games you can play with the bonus credit. However, the maximum bet you can make with the bonus cash is £5.

21 Casino is owned by White Hat Gaming Limited

21 Casino was brought to you by the iGaming entity, White Hat Gaming Limited, which operates from the shores of Malta. Currently, there are over 30 21 Casino sister sites to choose from, many of which have more in common with 21 Casino than what separates them. Take Grand Ivy, Play Grand, and Temple Nile as the perfect examples. For players looking for 21 Casino sister sites that are a little more out there, Miami Dice, Johnny Jackpot, Slot Planet, and Playzee are all great options. White Hat Gaming Limited has been diversifying the online casino landscape in the UK since 2012. However, it wasn’t until 2018 that they finally got the seal of approval from the UK Gambling Commission to operate as an online casino provider, a gambling software developer, and a sportsbook operative.

Before 2018, White Hat Gaming Limited was solely licenced by the Gambling Authority in Malta. In 2021, the casino brand operator, which provides full turnkey services to their international clients, probably wished for those simple times when they were reprimanded for the poor handling of players’ accounts. After a thorough investigation by the UK Gambling Commission, it was found that White Hat Gaming failed to protect its players from harmful gambling, additionally, they also failed to check the source of their players’ income, which led to a significant punishment. By the end of the regulatory action, White Hat Gaming Limited owed the UKGC over £1 million. As the casino brand operator hasn’t been sanctioned or had its licence revoked, players can now rest assured that everything is above board at the 21 Casino sister sites. Information about the fine has since been scrubbed off the operator’s licence due to good behaviour.

Ongoing Promotions

There was a time when 21 Casino offered a well-put-together VIP loyalty reward scheme to all of its players. Unfortunately, that time was prior to 2022, which was the year that the UK Gambling Commission decided that it wasn’t a fan of casinos incentivising players to spend more by offering VIP loyalty schemes. Plenty of casinos have withdrawn their VIP schemes since then, but most of them have replaced the schemes with new promotions. 21 Casino has only done half of that job. It removed the VIP scheme, but it’s yet to come up with any new promotions to replace it. As such, the welcome promotion is the only bonus or promotion that’s currently available at this casino. That’s a fairly poor state of affairs; you’ll get more bonus action at quite a lot of the 21 Casino sister sites.

What are the Pros and Cons of 21 Casino?

Pros: There’s a 121% deposit match bonus for new players, and a collection of slots and games that’s deep and wide.

Cons: No regular promotions for players. Customer support and withdrawal processing information are hard to find. Banking information is even harder to find, and it doesn’t tell you all that much even when you do find it.

Featured Slots and Casino Games

There is plenty of emphasis on live content at 21 Casino, especially Crazy Time, which, at the time of writing, had been selected as the game of the month. Other real dealer games that rarely budge out of the spotlight include Lightning Roulette, Roulette Live, Blackjack Live and Monopoly Live by Evolution Gaming, plus the Blackjack Lobby by Pragmatic Play. In the online slot game category, it is a nice touch that you can browse games by mechanics and bonus features, such as Megaways mechanics, cluster pay engines, giant 3 X 3 symbols and sticky wild symbols. Some of the top online slot providers at 21 Casino include Pragmatic Play, Play’n GO, NetEnt, Blueprint Gaming, 2 by 2 Gaming, Triple Edge Studios, and Inspired Gaming. There is certainly no shortage of jackpot online slot games, and the best of them include Immortal Romance Mega Moolah, Rainbow Jackpots Power Lines, and the Goonies Return: Jackpot King.

If you’d rather stick to the classics, 21 Casino makes it easy for you to do so. You’ll find a block of very familiar-looking slots right in the middle of the casino’s homepage, starting with Rich Wilde and the Book of Dead, which is considered the definitive classic of its genre. In fact, it’s such a big deal that its sequel, Legacy of Dead, is lined up right next to it, which is the casino reassuring players that they’ll have access to the entire range. The other entries here are Starburst by NetEnt (obviously), Big Bass Bonanza, Dead or Alive, and Legacy of Egypt. That means three of the casino’s top six featured slots are Egypt-themed, which is probably overkill.

Deposit and Withdrawal Methods

The banking options at 21 Casino include Trustly, Skrill, Neteller, Pay Safe Cards and Mastercard. The minimum deposit amount is £10, as is the minimum withdrawal. That is the good news. The bad news is that there’s no solid information about processing withdrawals anywhere to be found on the 21 Casino website. We’re told that it might take up to twenty-four hours for a withdrawal request to be approved, but beyond that, nothing. Given that e-wallets and Trustly are supported, we’d love to believe that such withdrawals are instant once approved, but there’s no way to be certain.

21 Casino Customer Support and License

Live chat is the only way to get in touch with 21 Casino that the site advertises, although we’re led to believe that support@21casino.com is the casino’s correct email address. You can’t speak to anyone at this casino over the phone. For UK players, 21 Casino is licenced by the UK Gambling Commission under White Hat Gaming’s Licence, 52894. The same licence covers all of the 21 Casino sister sites. It’s a clean licence as of the time of writing, but this review will be updated if that ever changes.

21 Casino – The Verdict

The loss of the VIP scheme has hurt 21 Casino badly. It’s designed and positioned as a VIP luxury casino, but without a membership scheme to back the concept up, it falls flat. The presentation is still bang on the money, but it fails to deliver what it looks like it ought to deliver based on its appearance. The quality of the selection of games here helps a little, and we’re certainly not going to call 21 Casino a bad casino because it isn’t, but if you asked us whether you’re likely to have more fun playing here or at one of the bigger 21 Casino sister sites like Playzee, we’d direct you to Playzee all day long.

What are players saying about 21 Casino?

Here are our condensed/reader’s digest summaries of recent 21 Casino reviews from real players.

• 06-Apr-2025 by Akshay:
  Total con. I won over £5,000 and they never processed the withdrawal. They’ve kept the winnings and disappeared on me. Don’t trust this site for a second. – source: Trustpilot
• 17-Mar-2025 by Raj:
  Not sure why others are complaining—I won £4,800 and it landed in my account within two days. For me, they’ve been spot on. – source: Trustpilot
• 15-Mar-2025 by Suzanne:
  This place doesn’t deserve even one star. My partner had a win as a first-time player, but the money’s just sat there. It’s been “under review” ever since. They keep giving the same generic responses, and it’s clear they’re not planning to pay up. I’ve given up trying to get our £160 back. Avoid like the plague. – source: Trustpilot
• 07-Feb-2025 by Raimundas:
  Did 2,000 spins and didn’t hit a single bonus. Feels completely rigged. Total waste of time and money. – source: Trustpilot
• 31-Dec-2024 by Gamer:
  The live casino lags like mad. Really affects the whole experience, especially if you’re trying to play seriously. – source: Trustpilot
• 26-Nov-2024 by Matt:
  I was about to leave a positive review—deposited £50 and was up nearly £1,000. But I lost the whole lot without even getting a bonus or free spins. Can’t believe I didn’t hit a single feature. Sickening. Not even a tease worth mentioning. – source: Trustpilot
• 08-Oct-2024 by Rachael:
  I withdrew just £20 after depositing £10, and even that small payout is still “under review.” That says it all really—imagine what they’d do if you actually won big! – source: Trustpilot
• 29-Sept-2024 by Devi:
  Do yourself a favour and don’t deposit a penny. The site is dodgy and not to be trusted. – source: Trustpilot
• 03-Sept-2024 by Stephen:
  Just signed up and the site kept freezing. Took ages to load and then just crashed. They’ve got all my details but haven’t responded once. Hugely disappointed. – source: Trustpilot
• 03-Sept-2024 by Alistair:
  By far the worst online casino experience I’ve had. Deposited £10, played multiple games, and won absolutely nothing. Tried again later—same story. Account’s now closed. – source: Trustpilot