The X Factor Games

We were all bored of The X Factor when ITV finally killed it off in 2019. Viewing figures had nosedived, the records weren’t selling, the quality of the acts had declined, and Simon Cowell’s charm had worn off. It was a tired, dated show. However, it’s now slated for a comeback in 2027, “formulated for a Gen Z audience,” with a focus on TikTok and YouTube. That sounds frankly terrible to us if we’re honest, but it’s presumably the reason why Jumpman Gaming has (in partnership with Fremantle Media) revived The X Factor Games as a casino brand. Let’s see if it’s any more appealing than the TV show.

The X Factor Games Welcome Bonuses

The casinos on this network may look and work almost exactly the same, but their welcome offers can differ substantially. The X Factor Games sits towards the more generous end of the scale, giving new players 15 free spins on Hundreds and Thousands simply for registering, with no deposit needed. Any winnings from those spins come with an x10 wagering requirement, while the maximum amount you can cash out is £50. Considering there’s no payment required to claim the spins in the first place, that’s a reasonably attractive opening offer.

If those no-deposit spins go well and you want to continue, a £10 deposit unlocks another 75 free spins on Hundreds and Thousands. The x10 wagering condition remains in place, although the withdrawal cap changes significantly. You can cash out no more than £250 or the total amount you’ve deposited with the casino over your lifetime, whichever figure is lower. In practical terms, depositing only £10 means your maximum possible payout is also £10, which is worth knowing before you put the money in.

Other Promotions

Big stacks of ongoing promotions have always been a major part of Jumpman Gaming casinos, and The X Factor Games follows that familiar pattern. The best-known recurring offer is the Daily Wheel, which every player can spin once each day whether they’ve deposited or not. A lucky result can award hundreds of free spins. Any winnings produced by those spins carry x10 wagering, while the maximum amount that can be withdrawn is limited to whichever is lower: £250 or the total value of all deposits you’ve ever made at the casino.

There are several other regular offers to look out for as well. Fluffy Fridays runs each Friday from 8pm until 11pm, giving players the opportunity to win a share of £250 by playing selected qualifying slots. Depositing £100 or more can unlock the higher-value Turbo Reel, where prizes can reach 500 free spins, while a £20 deposit provides access to the PRO Free Spins “Mega Reel” with between 50 and 500 premium spins available. The wider promotional line-up can change without much warning, with offers appearing and disappearing over time, so the easiest way to see what’s currently available is to check the casino’s Offers tab.

What are the Pros and Cons of The X Factor Games?

Featured Slots and Games

The X Factor Games has almost a thousand slots in total, although only a relatively small selection gets the spotlight of being promoted on the homepage. Strangely, none of those featured titles has any connection to The X Factor, which feels like an obvious opportunity wasted. Jumpman has connections – surely someone could have come up with an appropriate game? Instead, the homepage opts for familiar favourites such as Starburst, Big Bass Bonanza, Golden Winner, Fluffy Favourites and Big Bass Splash. If you’ve spent any time playing at UK online casinos, most of those names will already be very familiar. Other featured titles include Rainbow Riches, Bonanza, Fishin’ Frenzy, 9 Pots of Gold and Eye of Horus.

Jumpman Gaming has never been especially strong when it comes to live casino games, but The X Factor Games still offers enough variety if you want a change from spinning reels. Among the game-show-style titles, Treasure Island, Money Time, Sweet Bonanza: Candyland, Buffalo Blitz Live, Adventures Beyond Wonderland and Wonderland Luckyball all appear. Roulette options are surprisingly thin on the ground, although blackjack is better represented through Amsterdam Blackjack, Quantum Blackjack, Mega Fire Blaze Blackjack Live and London Blackjack. There’s a separate tab for bingo, but all it says when clicked on is ‘coming soon,’ so that’s presumably still in the works.

Withdrawal Options and Speed

Withdrawals are one of the weaker areas at The X Factor Games, and as we say every time we review a Jumpman site, they really ought to be quicker. Supported methods include Visa and Mastercard debit cards, PayPal, Neteller, Skrill and Paysafecard, but the speed problem applies regardless of which one you pick. Every requested withdrawal sits through a compulsory three-day pending period before the casino even begins sending the money. From there, the payment can take several more days to arrive, with The X Factor Games allowing itself as many as five additional days after the pending stage. In practice, that means some players could be waiting well over a week to receive their funds. This slow process is a wider Jumpman Gaming issue, not unique to this casino, but that doesn’t make the delay any easier to accept.

Customer Support and Licence

Getting help at Jumpman casinos is easier than it once was, but the support set-up still leaves plenty to be desired. Live chat only runs from 9am until 4pm on weekdays, with no real-time assistance available in the evenings or at weekends, which are exactly the periods when many players are most likely to be online. If you need help outside those hours, your only option is to submit a contact form through the website and potentially wait up to two days for somebody to respond. For a modern online casino, that sort of turnaround is unnecessarily slow.

The X Factor Games operates under UK Gambling Commission licence 39175, held by Jumpman Gaming Limited and shared across the operator’s wider network of sister sites. At the time of writing, the licence has no current actions attached to it. Jumpman has faced regulatory action in the past, but those cases date back more than three years and are no longer treated as relevant to the present licence status, which is why they no longer appear on the company’s public record.

The X Factor Games – The Verdict

Jumpman’s casinos are much easier for us to recommend now than they were prior to the regulatory changes introduced in early 2026. Back then, the operator routinely attached punishing wagering requirements to its bonuses. That problem has gone away (because it had to), and The X Factor Games goes slightly further than the average Jumpman brand by offering a no-deposit welcome promotion as well. The instantly recognisable name should help attract players too. There are still some familiar weaknesses, though. Customer support remains too limited, with live chat missing during many of the hours when people are most likely to need it, while withdrawals continue to move far more slowly than they should. Even so, existing fans of Jumpman Gaming’s wider casino network should feel completely at home here and are unlikely to find much reason to dislike it.