Duelz

Duelz sister sites include Voodoo Dreams and NY Spins.
Duelz (duelz.com) is operated by Suprplay Limited of Palazzo Villa Rosa, Triq in-Nemes, Swieqi, SWQ3302, Malta.

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Duelz Sister Sites 2026
The SuprPlay Limited iGaming platform isn’t large, and Duelz Casino is the biggest thing on it. There are, in fact, only two Duelz sister sites. However, that’s not to say that neither of the Duelz sister sites are worth looking at, even if they don’t quite measure up to Duelz itself. We’ve provided them lowdown on both of them below, and you can find out more information by clicking on their thumbnail logos to be taken to our dedicated review pages for both casinos. Should any additional Duelz Casino sister sites appear in the future, we’ll add them to the collection.
Voodoo Dreams
There are a lot of things you could do with a casino site that’s themed around voodoo. You could dress it up in a magical theme, for example, or use the sights and sounds of New Orleans, USA, which is traditionally seen as the home of voodoo. Voodoo Dreams Casino has done neither of those things. This site, which is the most popular of the Duelz sister sites after Duelz itself, instead has a modern neon theme and borrows some of its window dressing from video games. You can, for example, score “SP” by completing tasks at the site and then “cast spells” using that XP to claim certain rewards. Casting a spell to grant yourself free spins will cost 75,000 SP as an example, and £100 in cash costs one million SP. Voodoo Dreams adds new games to its library every week but already has all the classics you’d expect a top-level casino to be able to offer. The total number of slots at the site is just short of 750 as of the time of writing, which isn’t as many as you’ll see at some sites, but it’s enough to ensure that you have plenty of variety on offer. If none of those slots work for you, there are around 35 live casino games for your consideration, too.

NY Spins
NY Spins was put together using the same template as Voodoo Dreams, which means there isn’t a massive amount to choose between the two Duelz sister sites. However, the theme of NY Spins is much better realised. This is a casino site that takes all of its inspiration from New York City, USA – a fact that you’d probably already guessed from its name. The same “gather points and then spend them on prizes” loyalty scheme that exists at Voodoo Dreams is also employed here, but it’s presented differently. Rather than “casting spells,” players claim rewards by “unlocking” different parts of New York. Unlocking Manhattan, for example, earns two free spins and costs five hundred points. The Empire State Building is next up, costing one thousand points and awarding four free spins. The most expensive item on the board is Top of the Rock, which awards £250 in cash but costs 625,000 points. NY Spins doesn’t tell us how many games it has in each of its categories, but a visual assessment of what’s there suggests to us that it offers the exact same portfolio as Voodoo Dreams. Because of that, picking between these Duelz sister sites is a simple question of which theme you prefer.

Duelz News
: It looks like the new slot at the Duelz Casino sister sites, Gold & Glamour: Hold and Win saved all of the glitz for the title; the aesthetics can only be described as drab. There’s talk of fireworks, prestige, and Big Ben glimmering in the skyline, but none of that translates to the actual reel visuals, which feel like a flat slideshow of generic symbols in muted tones. The slot wants to pass for high-end but lands more on the side of bland brochure stock art. Gameplay-wise, it doesn’t do much wrong, with 25 paylines, a high volatility setup, and the usual suspects when it comes to features: stacked Wilds, Free Spins, and the Hold and Win mechanic, which kicks in when you land six or more cash symbols. Wins can reach up to 2,000x your stake, but that’ll take a mix of patience, decent luck, and possibly the Feature Buy option if it’s even available to you.

Once you’re in the Hold and Win bonus, landing additional value symbols resets your spin counter, and filling all 15 grid spots bags you the 1,000x Grand Prize. There’s also a Mini and Major prize pot chucked in for good measure, though you’ll only ever see one of each per round. The Free Spins mode limits what symbols can appear, which is meant to tilt the odds in your favour, but realistically, that tilt is fairly subtle. The max bet sits at £250, which keeps things open to higher rollers, but the RTP’s not been disclosed, which doesn’t do it any favours. While the features do their job, there’s no escaping the mismatch between the name and what’s actually on screen. Gold and glamour? More like grey and generic. It works fine, but you might forget you played it by tomorrow.
: Despite what some Trustpilot reviews say, Scams.info have confirmed that the Duelz sister sites are legitimate casinos. The usual moaning about lost deposits and vanished bonuses hasn’t rattled the team over there, who seem satisfied with Duelz’s licensing and payout record. It helps that the casino is registered with the UK Gambling Commission and doesn’t rely on any sketchy payment methods to keep the lights on. You’ve got names like PayPal, Trustly, and Skrill in the cashier section, and those platforms don’t typically partner up with fly-by-night operations. Throw in the use of SSL encryption and games from long-standing developers like NetEnt and Evolution, and it starts looking a lot harder to paint Duelz as dodgy.
Of course, that hasn’t stopped a few punters from taking issue with things like slow support responses or the occasional dispute over bonus terms. But on the whole, the platform ticks enough of the right boxes to be considered safe. If you’re the kind of player who values structure over gimmicks, the gamified duelling feature might feel a bit pointless, but it doesn’t affect the core of the site. And while there’s no dedicated app, the mobile browser version handles everything fine – nothing groundbreaking, just solid functionality. If you’re after a casino that won’t randomly pull your balance or ghost you after a withdrawal request, Duelz is doing more right than wrong, even if some reviews make it sound like the apocalypse. We’ll keep watching in case that changes, but for now, the verdict from Scams.info makes it easier to trust the bones under all the fantasy fluff.
: Duelz Casino caught a bit of extra limelight this week when Lattitude.co.uk updated their list of the best new online casinos and named Duelz Casino the 8th most visit-worthy site. That’s not exactly top spot, but for a platform that leans so hard into its quirky persona, it’s a respectable nod from a fairly serious list. What probably helped push Duelz up the rankings was its gameplay-first vibe and the steady stream of bonuses for regulars, including that 10 percent cashback that drops every Friday. There’s also the small matter of the 3,000 games available and the cheeky Duelz 3×1 exclusive slot that’s weirdly moreish once you give it a few spins. While most newer platforms are still figuring out how to look different without sacrificing playability, Duelz has settled into its identity and built a loyal base by embracing the fun bits without overcomplicating things.

That said, it’s not exactly silky smooth across the board. The page load speed can make you wonder if the site’s powered by hamsters, and the search function is barely better than a guessing game. But in fairness, once you’re in the right section, there’s plenty to get stuck into. Withdrawals are fast if you’re clever enough to skip the debit card fees and stick with an e-wallet, and the responsible gambling setup, while slow to appear, is actually pretty well-equipped. The 30x wagering on the welcome bonus is another plus, especially in a sea of 40x and 50x promos elsewhere. So no, Duelz isn’t flawless, but the charm, cashback, and creativity have earned it a deserved spot on that list. If they can just sort out the load times, they might shuffle a few places higher next time the rankings get shuffled.
: A few of the Duelz Casino sister sites have updated their responsible gambling info. That might not sound like headline material, but the way they’ve padded out the help section is actually worth a nod. You’ll now find an entire menu of sensible tools scattered across the RG pages. Loss limits, deposit caps, timers, and time-outs are all on tap, alongside self-exclusion schemes and nudges to check how long you’ve been spinning. The slot stake cap has also finally been brought into line with new rules, with £2 the limit for under 25s and £5 for the rest. It’s not the flashiest page on the site, but if you’re already slipping into autopilot mode, that little timer popping up could well pull you out of it long enough to think twice before chasing one more win. The message is blunt enough: if you’ve hit your limit, that’s your signal to log off, not lob in another deposit.
They’ve even padded out the parental control bit, for those with curious kids and shared devices. Plus, GamStop’s plastered all over the place, so there’s no pretending it doesn’t exist anymore. You can now shut your account, hit pause for a day or a month, or get locked out completely for at least six. It’s not revolutionary stuff, but they’ve made it a lot harder to ignore the warning signs. The only thing still slightly lacking is how easy all these features are to reach mid-spin. But if you’re actively looking for help, it’s there. Some of the old links still lead to dead ends and the formatting’s a bit patchy, but we’d rather that than another casino homepage chirping on about winning big with no mention of where the brakes are. A few small tweaks and it’d actually feel like more than a box-ticking exercise.
: The weirdly named platform Velocity Love has officially declared the Duelz Casino sister sites as some of the fastest paying casinos for UK players. No one’s quite sure what Velocity Love’s main gig is, but their knack for sniffing out speedy withdrawals seems to have got punters talking. Duelz and its siblings now sit in the same breath as a handful of other sites promising sub-24-hour payouts, which is basically the online equivalent of finding a self-checkout that works first time. It’s not just the withdrawals though, the whole experience on these sites is built for people who want to get in, have a flutter, and leave without wading through walls of fine print or bouncing between customer reps like a game of pong.

Spinz, Voodoo Dreams, and NYspins all made the list, which isn’t all that surprising when you look at how they’ve been nudging towards faster banking for a while now. Most of them have pared things back, keeping the site designs clean and the extras light. There’s still the usual welcome bonuses knocking about, but they’re rarely shouted about, probably because they know half the crowd just want quick spins and quicker cashouts. Customer service, while technically there, seems to be the one bit that doesn’t always run on turbo. And if you’re wondering whether the speed sacrifices anything on the game front, it’s mostly the usual mix of big-name slots and live dealers, nothing wild but nothing missing either. What’s clear is that this lot figured out ages ago that players care more about getting their winnings sharpish than fiddling around with themed loyalty tokens or unlocking bronze-tier badges. Might not be glamorous, but it’s practical, and for plenty of people, that’s more than good enough.
: Resolver has recently created a page dedicated to Duelz Casino, making it even easier for users to raise issues with the platform directly through their complaints resolution tool. For those new to Resolver, the process is designed to help consumers present their case in a structured way without needing to navigate complex terms or chase multiple contacts. Duelz now sits within Resolver’s Leisure category, and most of the complaints linked to the casino appear to revolve around account access and gambling-related concerns. Despite these issues, the platform does resolve complaints logged through Resolver, with a number of users already reporting successful outcomes. The Duelz page also includes customer reviews and a rating system that gives other consumers a sense of how issues are being handled.
At present, the general score is sitting at 2 out of 5, based on over 20 pages of submitted cases. Recent reviewers, including Sharon and Kirstin, noted that their complaints fell under the general ‘Other’ category, which suggests there may be a wider mix of problems that don’t always fit into standard complaint headings. The good news for those considering raising a concern is that both of those complaints were marked as resolved. Resolver makes clear that it operates independently and has no direct affiliation with Duelz, which adds a degree of neutrality to the process. Consumers can still choose to contact Duelz directly, but using Resolver could save time and provide a clearer paper trail. Alongside the new Duelz section, Resolver continues to promote its wider consumer support content, including claim checks for financial redress and email newsletter sign-ups for those wanting to stay informed on consumer rights.
Can Duelz Casino Be Trusted?

★★★★★
Duelz Casino is a 4-star trusted casino.
| 1. Licenses and Fines | Duelz is covered by a licence from the UK Gambling Commission. The licence is clean. |
| 2. Accepts UK players? | Yes. |
| 3. Trustpilot Score | 2.2 out of 5.0 (>450 reviews). |
| 4. Operator Name & Location | SuprPlay Limited of Malta. |
| 5. Bonus Terms | x30 playthrough. |
| 6. Customer Support | Live chat and email, but you need to be logged in to use live chat. |
| 7. Withdrawal Speed & Options | Instant to e-wallets and Trustly, 2-4 days to debit cards. |
| 8. Number of Sister Sites | There are two Duelz sister sites. |
| 9. Games portfolio | Over two thousand slots and live casino games. |
| 10. On GamStop? | Duelz Casino is on GamStop. |
| Overall SCORE > | ★★★★★ – 4/5 Stars |
Duelz Review 2026
The Duelz Casino homepage looks more like that of a medieval fantasy-themed video game than of an iGaming website. It’s a striking-looking site with a theme that you’re unlikely to see in many other places, and it makes a strong first impression. Can it back that strong first impression up with an equally strong performance? The way to find out is to review it, and we’re going to do that now.

Duelz Casino Welcome Bonus
There are a lot of 100s in the Duelz Casino welcome promotion. It’s a one hundred per cent matched deposit bonus worth a maximum of one hundred pounds, and it comes with one hundred free spins. The fine print of the offer makes it clear that the free spins are dished out at an allocation of twenty per day for five days after registration is complete and a qualifying deposit of at least £20 has been made and can only be redeemed on the Book of Dead slot. The wagering requirement attached to the bonus funds is x30, which is reasonable, and bonus winnings are capped at £500. Anything won from free spins is subject to an x45 wagering requirement, making it a little harder to withdraw anything via that route. Free spins expire after 72 hours if they’re not used.
Ongoing Promotions
Duelz doesn’t offer any loyalty bonuses or anything that resembles a tiered VIP reward structure, but it does ensure that you’ll get at least something back if you find that your luck has deserted you when you play. Ten per cent of all losses from the previous week are returned as cash to player accounts every Friday, with no wagering requirement attached to the money and no maximum limit.
It’s one of the more generous cashback offers we’ve seen at UK casinos, but we’re still left wondering why Duelz Casino doesn’t offer VIP or loyalty perks when both of its sister casinos do, and it’s supposed to be the flagship site of the SuprPlay Limited casino network. There are headers labelled “Spells” and “Treasures” on the Deulz Casino promotions page, but they go straight back to the homepage when clicked on. Perhaps those links work outside the UK, and international players get a better version of Duelz than we do here.
What are the Pros and Cons of Duelz Casino?
Pros: The casino offers a genuinely generous cashback scheme, with no wagering restrictions and no upper limits, with a guarantee that cashback will be paid every Friday if you’re down on your spending from the previous week. The total number of games at the site is in excess of two thousand, with plenty of slots and live casino options and a decent amount of variety.
Cons: The purpose of the site has been lost. Duelz used to literally offer “duels” against other players with spell-casting and lots of other video game-like quirks, but this has been stripped back to plain head-to-head tournaments of the kind you’ll find at countless other casinos. Duelz doesn’t offer any long-term loyalty rewards or VIP perks, which is something that both of its sister sites do. That leaves it looking like a poor relation.
Featured Slots and Games
While “over 2000 casino games” is the headline in the middle of the Duelz homepage, you only need to glance at what’s beneath the headline once to understand that this is a casino site that values slots above all other forms of iGaming. Of the slots on offer at Duelz Casino – and there are a lot of them – these are the highlights.
Starburst: Every top casino site worth its salt has Starburst as a featured game. It’s the most popular online slots game in the UK, and has been for many years. NetEnt caught lightning in a bottle when they came up with this space-themed classic in 2013, and nobody’s been able to touch it since. Whether it’s the sticky, expanding wilds or the hypnotic soundtrack that keeps people coming back to Starburst, something about it has snuck into the hearts of players and won’t let go. Volatility in Starburst is low, and RTP is 96.1%.
Big Bass Splash: Reel Kingdom knew it had a hit on its hands very shortly after releasing Big Bass Bonanza towards the end of 2020, so the developer set about the task of pushing out sequels as quickly as possible and has barely done anything else other than making Big Bass Bonanza sequels since. This sequel came out in June 2022 and offers high volatility with 95.67% RTP. It also offers the chance to lasso, hook, blow up with dynamite or launch bazooka rockets at fish as well as catch them, so it’s likely to be one of the more entertaining slots you’ll play this year.
Fruit Shop: This is another classic from NetEnt’s 2013 collection, suggesting that the players at Duelz Casino have taste and a strong preference for NetEnt classics. The graphics of this slot, set in the window of a retro fruit shop, are a little dated and rough around the edges, but that won’t bother you much when you’re enjoying free spins after every win made with high-value symbols. Multipliers are included on every free spins round, meaning the maximum return on any spin could be as high as x8000. RTP is 94.05%, and volatility is a smidge below average.
Customer Support and Licensing
Duelz Casino offers live chat support, but only during limited hours, only if you’re logged in, and only if there’s an agent available right then and there. If there isn’t, you’ll see a “currently unavailable” message with no option to wait in a queue. Telephone support isn’t available, so the overall customer support picture isn’t great. The licence that covers Duelz is held with the UK Gambling Commission by SuprPlay Limited under account 48695. It’s a clean licence, and it also covers the Duelz sister sites.
Deposits and Withdrawals
Duelz is a very modern casino, and that’s reflected in the way that it handles both deposits and withdrawals. Debit cards, e-wallets and instant bank transfer services are all welcomed and supported, with Skrill, PayPal, EcoPayz, Trustly, Neteller and more on the list. You can also make deposits through Paysafecards if you wish. Surprisingly, Paysafecards are also supported for withdrawals, which is rarely the case. Withdrawals are instant for all methods other than Mastercard or Visa, which might take between two and four banking days. There are no fees attached to deposits or withdrawals in any circumstances.
Duelz Casino – The Verdict
Duelz was founded on a “duel against your fellow players” idea that no longer exists on the site, and its lack of long-term rewards makes it a weaker casino than either of its sister sites. That being said, there will always be something new to play at a site that has more than two thousand games, and instant withdrawals should always be applauded. We think plenty of people are likely to enjoy Duelz, but few of those people are likely to make it their new favourite casino site.

What are players saying about Duelz Casino?
Here are our condensed/reader’s digest summaries of recent player Duelz Casino reviews from real players.
- 15-Mar-2025 by Donna:
One thing that really annoys me about Duelz Casino is the inconsistent withdrawal times. Sometimes, the money arrives straight away, while other times it takes hours or even days. I get that some days might have more withdrawals than others, but plenty of other casinos manage to keep their processing times consistent, so why can’t this one? I always use bank transfer, which should be quick, but the delays make no sense. – source: Trustpilot - 15-Mar-2025 by Stephen:
This is a solid casino with a great selection of games and a smooth interface. The payouts are quick, sometimes even instant. I also really appreciate the reality check feature that pops up after 15 minutes, showing your winnings and losses—it’s a great touch. – source: Trustpilot - 12-Mar-2025 by Shakeeb:
I deposited £3,500 and won £7,520, but when I tried to withdraw, they asked for documents. I sent everything—ID, proof of address, bank statements, and PayPal statements—yet the next day they excluded my account without explanation. I’ll be filing a complaint with my bank to get my money back. This casino is a scam—avoid it! – source: Trustpilot - 12-Mar-2025 by Natalie:
I’ve played at Duelz for a long time and always liked it. Withdrawals used to be fast, usually within a few hours. However, my most recent withdrawal of £500 has been sitting in limbo for over 10 hours. When I contacted support, they told me it could take 48 hours, but with the current volume of withdrawals, it could take even longer. This is a big change from what I’m used to, and I’m really disappointed. If you don’t mind waiting days to get your money, then fine—but I won’t be sticking around if this continues. Other casinos offer instant withdrawals, so Duelz needs to improve if they want to keep players. – source: Trustpilot - 11-Mar-2025 by Rosanna:
Whenever I’ve had an issue, Duelz has sorted it out quickly and efficiently. Their customer service is great, and I’ve never had any problems communicating with them. It’s been a very enjoyable experience overall. – source: Trustpilot - 10-Mar-2025 by Bitzthatbyte:
I had an account for about a year and a half with no issues. It was verified, and I made plenty of successful withdrawals. After taking a six-month break, I played again, won £250, and suddenly my verification was no longer valid. I submitted all the requested documents, but they kept rejecting them—even though they were the original PDFs they asked for. Never had a problem before, but after this experience, I won’t be using Duelz again. Very poor service. – source: Trustpilot - 10-Mar-2025 by Sam:
I made two withdrawals of around £300, and they were processed instantly. However, when I withdrew a larger amount of £1,400, it didn’t go through straight away. After reading some negative reviews, I got nervous, but just after 48 hours, the money arrived in my account without any issues. From my experience, everything has been fine—but I can see why some players might be concerned. – source: Trustpilot - 09-Mar-2025 by Dee:
After reading some negative reviews, I was a bit suspicious. However, when I contacted customer service with a question, they replied quickly, and everything seems to be working fine. So far, so good. – source: Trustpilot - 07-Mar-2025 by Mik:
Terrible experience. I was told to withdraw to one account, then they cancelled it and told me to use another. Now, I’ve been waiting a couple of days, and my withdrawal still hasn’t come through. It’s clear they’re stalling. Be careful with this casino. I’ll update this review if I ever get my money. – source: Trustpilot - 05-Mar-2025 by Harvey:
Duelz is an absolute joke. I don’t usually write negative reviews, but after nearly three months of dealing with them, I feel I have to warn others. This casino refuses to pay out winnings. They happily take your deposits but come up with ridiculous excuses when it’s time to withdraw—like claiming your preferred name is an issue, even when you’ve provided government-issued ID. They’ve ignored my emails and the proof I’ve sent. I’ve now taken my case to IBAS and Resolver and have been advised to escalate it to eCOGRA. I’ll update this review when I finally get paid, but if you’ve already signed up, be prepared for a long battle to get your money. – source: Trustpilot

