Genting Casino Sister Sites

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Genting Casino is not to be confused with Genting Casino. That might sound like a confusing opening statement, but there are two aspects to Genting Casino. There’s the Genting Casino that exists in the real world, which is owned by Genting Casinos UK Limited, and there’s this digital version of Genting Casino operated by Skill On Net with full permission from Genting Casinos UK Limited. Being a Skill On Net casino means that there are dozens of Genting Casino sister sites, but does it mean that the site itself is any good? Read on and find out.

Genting Casino Welcome Bonus

The headline welcome bonus at Genting Casino is easy enough to explain. Make a first deposit of £10 or more and the casino will match it 100% up to a maximum of £25 in bonus funds, then add fifty free spins on Big Bass Bonanza at 10p per spin. Both the bonus funds and any winnings from those free spins come with a 10x wagering requirement, with slots counting toward the target. You have thirty days to complete the wagering. The maximum permitted bet while a bonus is active is 10% of the bonus or free spin winnings, or £5, whichever is lower. Those terms sit within the current UK limit, although you’ll still need to decide whether the bonus is worth the extra conditions.

If you’d rather skip the matched deposit and just take the free spins, Genting Casino also advertises an alternative welcome route using the code BIG132. That delivers 132 free spins on Big Bass Bonanza in return for a first deposit of £10 or more. Winnings from the free spins come with a 10x wagering requirement on slots, to be completed within thirty days. The maximum bet is 10% of the free spin winnings or £5, whichever is lower. Whether 132 spins without the matched bonus is preferable to £25 in bonus funds plus fifty spins is a matter of taste, but at least the two offers are now different enough to give new players a genuine choice.

Ongoing Promotions

Genting Casino often stages short-term or seasonal promotions, say around Valentine’s Day, Halloween, or another festive time of the year. Bear that in mind each time you log in, as there might be something new to check out. Beyond that, Prize Twister remains part of the rewards line-up and is advertised as a Friday feature. Spins have to be earned through deposits, casino play or other promotions rather than bought directly, and they deliver random rewards. Genting Casino also runs Daily Picks and tournaments from time to time, so there’s usually something beyond the welcome offer to look at even when the seasonal promotions are between runs.

While other promotions come and go, Genting Casino also offers “My Levels,” which is the name of the casino’s loyalty programme. There isn’t much information about the program available on the website, but we know that each new level unlocks bigger and better rewards. We also know that you can’t fall back down a level after you’ve achieved it, which is a pleasant change compared to most casino loyalty schemes of this kind.

Website Design

With the greatest of respect to Genting Casino, web design isn’t something that the site is ever going to win awards for. The Genting Casino logo gives it an air of prestige, but beyond that, this is an old, tired-looking casino site. It’s a long way short of being Skill on Net’s best work, and we’re surprised that nobody at Genting Casino has had words with Skill on Net and asked them to freshen it up a little. The banner across the top of the homepage is static, which is a behind-the-times approach, and the logos for the slots and games are huge and blocky. That looks ugly on a laptop, but it’s positively cumbersome on a mobile phone.

The strangest thing about the Genting Casino site is its reluctance to show you what it has up its sleeve. Slots and games have to be accessed by scrolling sideways rather than up and down. Even if you ask to see “all games,” you’ll be given a single horizontal line, and you’ll have to keep scrolling right until you find what you’re looking for. The job is made a little easier by the many categories that players are presented with, but it’s still an unorthodox and awkward experience. Further down the homepage, you’ll get information on the history of the Genting brand (we’ll be talking about that later) and a full list of providers, so that helps to build back some credibility after the frustrations a player is likely to encounter before they’ve made it that far.

The strong positives of the Genting Casino website are that banking information is very easy to find, and customer support is a single click away from the homepage. The site might not be pretty (or especially user-friendly), but it at least has its priorities in order.

Top Games and Software Providers

Genting Casino works with a long list of software providers, and the exact names given the most prominence on the site change as new games and suppliers come into favour. If you’re familiar with who does what in the online slots world, you’ll almost certainly know most of the biggest names in the library already, but a few are worth picking out because of the games they bring to the casino.

The first name on the list is NetEnt: A Swedish developer that’s been around in the industry for over twenty years and has thus far published over 200 slots and other casino games. The undoubted star of the NetEnt show is Starburst, which is the most popular online slots game in the world, but they also developed Gonzo’s Quest, among other treasures.

Games Global is one of the big names you’ll now see in the Genting Casino library. The company took over Microgaming’s distribution business and a huge catalogue of game intellectual property, so plenty of titles that long-time casino players still think of as Microgaming games now sit under the Games Global umbrella. That includes familiar names such as the vampire-themed Immortal Romance and the scatter-bonus-stacked 9 Masks of Fire. The branding has changed, but many of the games haven’t, which is why the Games Global catalogue will feel very familiar if you’ve been playing online slots for a long time.

Yggdrasil is arguably a little less famous than NetEnt or Games Global, but that might change in the years to come. They’re another Scandinavian provider, and their company name comes from the “tree of life” in Norse mythology. The provider is known for the outstanding graphics and quirky bonus features they tend to pack their games with, but more than that, they’re known for their “Vikings” series of slots and games.

Red Tiger: We’ve complimented Yggdrasil on the standards of their graphics, but Red Tiger is widely looked upon as one of the industry’s strongest visual studios. Not only do they make games that are impressive to look at, but they also helped to popularise the modern daily jackpot format that has since become common across online casinos. Having Red Tiger slots to offer to players is a big plus for Genting Casino because it means they can offer classics like Dragon’s Luck Power Reels and oddities like Spin Town.

Evolution isn’t a company that’s well known for online slots. They do make them occasionally, but it’s not really where their strengths lie. Rather than making slots, Evolution is the powerhouse behind some of the most played live dealer games in the world. Within that niche, they specialise in game show games. If you’ve ever played and enjoyed Gonzo’s Treasure Hunt, you have Evolution to thank for it.

There’s only one thing we need to say about Play n’ Go in order for you to recognise who they are and what they do, and that’s “Book of Dead.” There are more “Book of” slots than we can shake an (expanding) stick at these days, and while Book of Dead didn’t invent the format, it became one of the defining examples of it. Play n’ Go has followed it up many times with other games that use similar expanding-symbol features, while also producing hundreds of slots in completely different styles. Genting Casino carries a substantial selection of them.

What are the Pros and Cons of Genting Casino?

Payment and Withdrawal Methods

Genting Casino helpfully has a payment information page that lays out the main banking methods available at the site. Visa and Mastercard debit cards are the basic options, while PayPal, Skrill and Trustly cover the e-wallet and online banking side of things. Paysafecard is available for prepaid deposits, and mobile users can also use Apple Pay or Google Pay, although Google Pay is currently deposit-only. The exact options shown in your cashier can depend on your device and account, but this is now a fairly broad selection of payment methods.

Withdrawal times are sadly no longer covered by a blanket twenty-four-hour promise. Genting Casino’s payment pages quote withdrawal windows of between one and five business days, depending on the method and any checks that have to be completed. The casino separately lists Visa, Mastercard, instant bank payment, Trustly and PayPal among its withdrawal options.

Customer Support and Licence

You can reach customer support with just two clicks or taps from the Genting Casino homepage. Once there, you’ll see only two options: email or live chat. No turnaround time for email responses is listed, but live webchat is available from 6am to midnight every day. It’s not quite round-the-clock support, but it means someone is available to speak to during the hours when the vast majority of players are likely to be using the website. A telephone support option wouldn’t go amiss – especially seeing as Genting Casino has real-life offices and people working there at all hours.

Genting Casino’s licence is held by Skill On Net Limited under account number 39326 with the UK Gambling Commission. The company reached a £305,150 regulatory settlement in May 2023 after accepting failings involving anti-money-laundering controls and social responsibility provisions. That action remains part of Skill On Net’s regulatory history, but more than three years have now passed, and it no longer appears on the UKGC’s current regulatory actions record. The licence itself remains active, and the same account covers the Genting Casino sister sites.

Genting Casino – The Verdict

Genting Casino doesn’t do itself any favours by being so ugly to look at. This is a big, well-known casino brand in the UK, and it ought to have a website befitting its status. We don’t know whether the physical arm of Genting Casino or Skill On Net should carry more of the blame for this, but between them, they should have a conversation about modernising and overhauling the dated look of the site. It’s beneath the brand’s standing.

Even if you can overlook the dated design, the site isn’t particularly easy to use. Forcing players to scroll across rather than down limits the number of casino games that are in view at any one time and makes browsing the library something of a chore. All that being said, though, it isn’t all bad news. The variety of games is excellent and promotional offers tend to be strong, but player feedback is much more divided than we’d like to see from a name this famous. Genting Casino currently sits at around 3.0 out of 5 on Trustpilot from more than 4,500 reviews, so there are plenty of happy customers alongside a still-worrying number of unhappy ones. If the phrase “never judge a book by its cover” were to be applied to any casino site, it would have to be Genting Casino.