Jackpot City

Jackpot City Sister Sites 2026

A message from Betway Limited:- “Playing at Betway is intended to be fun and entertaining. Our commitment is to our customers – sharing the thrill with you. That means it’s our responsibility to give you a safe gambling environment, which is why we’re encouraging everyone to check out some safer gambling tips and advice here: GambleAware®: Gambling Help & Gambling Addiction.”

Betway

The biggest of the Jackpot City sister sites is the flagship site of the company that owns this entire iGaming network – Betway. You’ll already be more than familiar with the Betway name and brand if you’re a seasoned sports bettor, and even if you’re not, you might know it from watching Premier League football – Betway has had a long-standing sponsorship arrangement with West Ham United. While Jackpot City is a big deal – so much so that Betway Limited saw fit to revive the brand and bring it back to the UK when Bayton Limited folder – it’s not a big brand on the same level that Betway is. This is an iGaming website where you can do almost anything. Sports betting is the foundation that the Betway brand was built on, but the modern version of the site includes everything from bingo to poker and more.

Hippodrome Online

Like Betway, The Hippodrome Online Casino (often shortened to “Hippodrome Online”) is another member of the Jackpot City sister sites family that you might be aware of from elsewhere. You’re especially likely to know the brand if you live in London or visit the UK’s capital city often, as the brick-and-mortar version of The Hippodrome is one of the biggest casinos in the city. Being handed the reins to the digital version of The Hippodrome was a big deal for Betway Limited – so much so that the company made an exception to its usual business model to accommodate it. All of the other Jackpot City sister sites are run on a directly owned basis. Hippodrome Online is the network’s only white-label casino. The website can’t quite match up to the experience and glamour of visiting The Hippodrome in person, but it makes a good fist of trying.

Betway Casino

We’re aware that listing Betway Casino as a separate entity within the Jackpot City sister sites is a little contradictory when you consider what we said about the primary Betway site being a one-stop shop in terms of the iGaming content that it offers. However, our reasoning is that Betway Casino is such a massive minisite within the larger Betway site that it has its own separate entry on the operator’s UK Gambling Commission licence. The operator considers it a separate brand, ergo so should we. In keeping with that distinction, Betway Casino has its own promotions, perks and incentives to offer, entirely different from what you’ll find elsewhere on the Betway site. Slots are the main order of the day in terms of the entertainment available, but you’ll find that Betway Casino also has live dealers, Slingo games, and a decent range of exclusive titles to add an air of prestige.

Spin Casino

For a long time, Spin Casino was the ugly duckling among the Jackpot City sister sites – a clone of Dream Bingo, which stunk up the joint for a long time and has thankfully now closed down. Everything changed for the brand in 2024, though – it received a makeover based on the appearance and style of Spin Palace, which is another casino that the operator runs outside the UK. Having spent years as the worst casino on this network, Spin Casino is now arguably better than Betway Casino. It’s more specialist in its approach and offers unique bonuses. We’re not saying it’s going to radically redefine what your impression of online casinos could be, but if you haven’t visited Spin Casino for a while, it might be time to pop back and give it a second chance. We promise you that it’s changed its ways.

Can Jackpot City Be Trusted?

★★★★★

Jackpot City is a 3-star trusted casino.

Jackpot City Review 2026

The short story of Jackpot City Casino is that it’s one of the oldest casino sites on the internet, having been online since 1998. The longer story is a little more complicated. This was once one of the UK’s busiest casino sites, but it vanished from the UK altogether when the brand was bought by Bayton Limited, which didn’t have a UKGC licence. Bayton has since closed down, and Betway Limited has acquired the brand, bringing it back to the UK market. Can it reclaim the position that it once held? Let’s find out.

Jackpot City Welcome Promotions

New players at the new version of Jackpot City can claim a welcome bonus of up to £100 plus one hundred free spins. This is a one hundred per cent matched first deposit bonus. The qualifying deposit must be £20 or more and must be made using a debit card. The wagering requirements associated with the offer are x50 for the bonus cash – much too high for players to have a realistic chance of turning the bonus into real money – but there are no wagering requirements attached to any winnings generated from the free spins. The free spins will come attached to a specific slots game of the casino’s choosing.

Other Promotions

There isn’t much to chew on in terms of promotions at Jackpot City other than the welcome bonus. There are other promotions listed on the casino’s “Promotions” page, but these aren’t “real” promotions. Instead of being hosted by the casino, they’re hosted by game providers. This includes the Drops and Wins games from Pragmatic Play, which are prominently featured here. There are prize draws to take part in and tournaments to compete in if you so desire, but there aren’t any traditional promotions that work along the lines of “Take action X to receive benefit Y.”

What are the Pros and Cons of Jackpot City Casino?

Pros: The biggest positive we can see at Jackpot City is the withdrawal processing speed that it offers. Approved Visa debit card withdrawals are done within twelve hours, and e-wallet withdrawals are completed within twenty-four hours. The slots selection at the casino isn’t massive, but there are a few exclusive titles to play with.

Cons: Overall, the casino suffers from a lack of real promotions. The welcome promotion is small and sticky, and there isn’t much to play with beyond that. The catalogue of slots and games is surprisingly small for a modern online casino attached to such a big-name provider, and the casino doesn’t provide 24-hour customer assistance.

Top Games at Jackpot City

In the footer of its homepage, Jackpot City cites the fact that it has four hundred slots as if the number is something to be proud of. In reality, the average UK-facing online casino offers at least five hundred slots these days, so it’s below that level. However, the selection of slots and games is well-chosen, and there are some star names in the set. Of those star names, here are the most popular as of the time we visited the casino to write this review.

Big Bass Bonanza, a popular slot game from Reel Kingdom, offers an immersive fishing-themed experience that continues to captivate casino enthusiasts. It stands out with its dynamic free spins feature, where landing Scatter symbols trigger up to 20 initial spins. The game’s special elements include fish symbols that carry random cash values, collectable by fisherman Wilds during free spins. This medium-to-high volatility slot promises a maximum win of 2,100 times the bet. Big Bass Bonanza is designed for seamless play on mobile devices, ensuring a great experience on iOS or Android. Although the base game lacks unique features, its special free spins rounds with upgradable levels and increasing multipliers, along with a random Dynamite modifier, make for an engaging play experience. However, players should be aware of RTP variations and the game’s relatively modest max win potential.

9 Masks of Fire offers a unique gaming experience with its pyrotechnic visuals and engaging tribal soundtrack. This medium volatility slot boasts a significant fixed jackpot, offering a maximum win of 2,000 times the stake, which can skyrocket to xpe6,000x with active multipliers, potentially leading to a staggering £360,000 win. The game features a Mask Scatter feature, both in the base game and during free spins, enhancing win possibilities. Free spins come with 2x or 3x multipliers and can be retriggered unlimitedly. Optimised for mobile play, it runs smoothly on Android and iOS devices, perfect for gaming on the go. While 9 Masks of Fire lacks a dedicated bonus game, it compensates with its striking design and the potential for substantial wins, making it a popular choice for players seeking an aesthetically pleasing slot with decent win potential.

WWE Legends Link & Win, developed by All41 Studios, delivers an engaging wrestling-themed slot experience, complete with iconic WWE legends and a touch of over-the-top action commentary. The game features the unique HyperSpins mechanic, allowing players to respin individual reels for a chance at triggering bonus rounds. The Link&Win feature, purchasable for non-UK players, guarantees a minimum of six coins, leading to potentially significant wins. The slot also includes a Free Spins round with 3×3 mega symbols. While the advertised 25,000x potential might be optimistic, the Champion Jackpot offering up to 5,000x the stake adds substantial win potential. This game, despite its high entertainment value and innovative features like modifier symbols in the Link&Win round, is somewhat limited by its standardised format and adjustable RTP ranges. Wrestling fans may find this game particularly appealing for its thematic elements and fun WWE video segments interspersed throughout gameplay.

Withdrawal Processing & Support

Jackpot City Casino is reasonably up-to-date when it comes to withdrawal processing, offering players Mastercard or Visa debit withdrawals plus PayPal or Neteller e-wallets. Oddly, there’s no support for Skrill, which we usually see paired with those e-wallets. Mastercard debit withdrawals might take up to 72 hours to process but approved Visa debit cards receive funds within twelve hours of a request being made. E-wallet users should find that they receive their funds the day after requesting them, even on weekends, which is a perfectly fine turnaround time.

Customer Services & Licensing

Unfortunately, customer support isn’t a strong suit for Jackpot City. To obtain customer support, you must first wade through the casino’s FAQ, scrolling down to the bottom of the page on your selected topic before clicking a button to confirm that you still require assistance. Even then, the only assistance provided is a live chat between 8am and 11pm. Night owls won’t get any help if they find themselves stuck.

The UKGC licence that covers Jackpot City is number 39372 and belongs to Betway Limited. The operator was fined for breaking marketing rules in 2022, with the fine coming in at £408,915. The licence remains in force, and still covers the Jackpot City sister sites.

Jackpot City – The Verdict

The new version of Jackpot City isn’t as expansive or enticing as the previous incarnation of the site that was available to players in the UK. However, the return of the brand to UKGC waters is a welcome one, and it’s sure to find a player base on account of being attached to such a massive operator. It’s not the biggest or the most exciting online casino you’re ever going to play at, but Jackpot City offers reliability, a well-known name, and a reasonably well-curated selection of slots. It’s a shame it’s not the stand-out performer it used to be, but perhaps it will get there again one day.

What are players saying about Jackpot City Casino?

Here are our condensed/reader’s digest summaries of recent player reviews of Jackpot City Casino.

• 13-Jan-2025 by Steve:
  I initiated a self-exclusion ban, but despite this, I’ve been trying for over three weeks to withdraw my remaining balance. I’ve verified my account and even received confirmation that everything is in order, yet there’s still no sign of my withdrawal. It’s been an incredibly frustrating process just to get my own money back. – source: Trustpilot
• 13-Jan-2025 by Kevin:
  I’ve been waiting for two withdrawals, both made five days ago, but neither has been processed. There’s no proper customer service to contact—just a system that sends you round in circles. It’s incredibly frustrating and poorly handled. – source: Trustpilot
• 12-Jan-2025 by Kal:
  This site is dreadful. The random number generator is so predictable that you can almost anticipate the results every time. The deposit match bonus is absurd—you’d need to wager £8,000 for a £100 bonus. It’s an outright money-grab. This platform should be shut down as it offers no value to players. – source: Trustpilot
• 12-Jan-2025 by LT:
  I’ve tried this site multiple times, and the odds of winning are the worst I’ve ever seen. I’ve had nothing but dead spins and no bonus rounds. It’s boring, frustrating, and feels like a complete waste of money. – source: Trustpilot
• 11-Jan-2025 by Shane:
  I opened an account last month, deposited £50, and my account was immediately locked. Customer service told me to send verification documents, but they’ve provided multiple email addresses for submission, none of which have responded. This level of disorganisation and lack of communication is unacceptable. – source: Trustpilot
• 11-Jan-2025 by JP:
  This casino is appalling. The bonuses are misleading and require you to wager excessively, with only certain games counting towards the requirements. There’s no real support, and you’re encouraged to keep depositing. If you want a fair casino, look elsewhere—this one will just take your money. – source: Trustpilot
• 11-Jan-2025 by Joe:
  The games, particularly blackjack, seem rigged to favour the casino. It feels like a crooked operation. I wouldn’t recommend this site to anyone. – source: Trustpilot
• 10-Jan-2025 by Connor:
  After using this app for a while, I finally won some money, but withdrawing it has been an absolute nightmare. They’ve repeatedly asked for documents, all of which I’ve provided, yet nothing has progressed. While they’re quick to take deposits, getting your winnings seems impossible. – source: Trustpilot
• 10-Jan-2025 by Tracey:
  I’ve been waiting three days to receive my £200 winnings. I’ve submitted all the verification documents they asked for, yet I’m still waiting. Until I get paid, I won’t be playing here again. – source: Trustpilot
• 09-Jan-2025 by Meagan:
  I had a fantastic experience with Jackpot City. I won and my account verification was completed within 24 hours. It’s been a brilliant start to 2025! – source: Trustpilot