NY Spins

The “NY” in “NY Spins” (or “NYspins,” as the casino writes it) is for “New York.” That’s right – this casino takes one hundred per cent of its inspiration from New York City, USA. From the scenery on the casino’s homepage to the names used in its clever “bonus marketplace,” everything at this site has been steeped in the sights and sounds of the Big Apple. It’s an original theme for an online casino, and it’s also an attractive one, but that alone doesn’t make it a great casino. Is NY Spins an American dream or an American nightmare? We’ll know by the time we’re finished with this review.

NY Spins Welcome Offers

NY Spins used to welcome new players to New York with a 100% matched deposit of up to £50 and fifty free spins, but that offer has gone. In its place is a free spins deal that sounds more generous than it is. Deposit at least £25 for the first time, and you can claim up to 140 free spins, but they’re handed out in batches of twenty a day for seven days in a row, and you have to claim each day’s batch yourself through a pop-up before midnight. Miss a day, and those spins are gone for good. Each spin is worth 10p, so the whole package is worth £14 at most, and the spins can only be used on selected games. Winnings are capped at £100 a day and paid as bonus money with a 10x wagering requirement, which you’ve got seven days to complete.

Ongoing Promotions

Currently, the only other things on the Bonuses page at NY Spins (other than the welcome bonus) are Pragmatic Play’s Drops & Wins tournaments and five per cent weekly cashback, which is delivered automatically every Friday at 10am UTC. The cashback used to be ten per cent, but it’s as simple as it ever was. The formula is bets – wins – rewards = eligible cashback, and five per cent of that amount is then allocated to you as real cash with no strings attached. The minimum amount of cashback NY Spins is able to pay is 10p, and the money is yours to do with as you please. That might be the end in terms of standard bonuses, but it’s not quite the end in terms of promotions.

In addition to the above, NY Spins comes with a cool metropolitan loyalty scheme known as “The Marketplace,” which allows players to collect points by placing wagers and unlocking different destinations across the Big Apple. The first unlockable destination is Manhattan; when players collect 500 points, they will be able to cash in on 2x 10p free spins. Thankfully, with every destination unlocked, the prizes get more generous. The final destination to unlock is Top of the Rock; players need to collect 625,000 points to unlock it, and once they do, they’ll receive £250 in wager-free cash!

What are the Pros and Cons of NY Spins Casino?

Featured Slots and Casino Games

The most popular slots at NY Spins contain no surprises. Big Bass Splash, Book of Dead, Big Bass Bonanza and Legacy of Dead are all near the top of the list, alongside newer hits like Area Link Phoenix Firestorm and Gold Blitz Ultimate, and all of the time-old classics, such as Starburst, Fruit Shop, Bonanza and The Goonies, are still in the collection. It’s a big collection, too, with more than 1,800 slots in total, and newer games are added every week. Some of the more recent arrivals that are proving popular include Way of the Wolf Hold and Win Extreme 10,000, Raging Gods Olympus and Death Dominion. To make finding a suitable slot easy, the lobby is split into slots, live casino, table games and arcade, and a “Play for Prizes” section for games that are part of Pragmatic Play’s Drops & Wins promotion.

Some of the top progressive jackpot online slot games include Thunderstruck II, Mega Moolah, Immortal Romance and Book of Atem WowPot. To round off the game library, there is also a great collection of video table games and arcade games that allow players to enjoy everything from Caribbean Stud Poker to Vegas Strip Blackjack to games of Dragon Tiger to French Roulette. The live casino selection is every bit as impressive as the slots selection, with most of its tables coming from Pragmatic Play Live, alongside Evolution favourites such as Crazy Time and Lightning Roulette.

Deposit and Withdrawal Methods

NY Spins accepts Trustly, bank transfers, Apple Pay, Visa and Mastercard debit cards, Paysafecard, Skrill, Neteller and PayPal, and none of them carries a fee. The minimum deposit is £10 by Trustly or Paysafecard and £20 by every other method, while the minimum withdrawal is now £20 across the board. The casino says it can take up to 72 hours to process a withdrawal, but once that’s done, the money should reach you instantly, no matter the method you use, including debit cards. That’s a big improvement on the two to four days that card withdrawals used to take. Just be aware that if you withdraw a deposit without playing through it first, the casino can charge an administration fee of 5% of the withdrawal or £5, whichever is higher.

NY Spins Customer Support and License

NY Spins doesn’t excel at customer support. Live chat is available, but only if you’re already logged into your account. Given that login issues are among the most likely reasons to need to speak to the support team, that’s a little dumb on the casino’s part. The only alternative is to email support-uk@nyspins.com.

As NY Spins is part of the SuprPlay network, the casino is licensed by the UK Gambling Commission under licence 48695. The same licence also covers the NY Spins sister sites. It’s a clean licence, with no history of fines or other regulatory incidents. The same can’t be said of its reputation on Trustpilot, though. The review platform has withheld the casino’s rating after detecting and removing a number of fake reviews from its profile, and most of the reviews that remain are complaints about delayed withdrawals and verification checks.

NY Spins Casino – The Verdict

NY Spins Casino is solid, but it’s not as solid as it used to be. It has an interesting theme, it’s managed to tie that theme to its bonuses intelligently, and it’s usually able to offer instant withdrawals. You also get wager-free cashback every week if you keep coming back to play, although there’s half as much of it as there used to be. We do feel like it would benefit from some bigger bonuses, though, and we’d like live chat to be available regardless of whether we’re able to log into our account or not. The fake reviews that Trustpilot found on its profile are a bigger worry, because a casino with nothing to hide shouldn’t need them. That being said, NY Spins is easily as good as Duelz, which means it’s as good as the best casino that this operator has to offer. There’s no reason you can’t enjoy this site, but we’d keep an eye on how quickly your withdrawals are paid.