DragonBet
DragonBet sister sites include Rhino Bet, NRG Bet, Planet Sport Bet, BetZone, and BresBet.
DragonBet (dragonbet.co.uk) is operated by DragonBet Ltd of Alexandra Gate, Cardiff, CF24 2SA.
DragonBet Sister Sites
When DragonBet first launched, it was a family-owned brand on a platform called EGG Limited. A couple of years later, it moved onto the Playbook Gaming Limited platform. It’s no longer there, though. It’s now self-owned once again, operating under the banner of DragonBet Ltd, based at an address in the brand’s native Wales. However, the software platform that it runs on is still unmistakably that of Playbook Gaming Limited. As such, we’re listing the brands below as DragonBet sister sites because they share the same platform, not because they share the same operator.
Rhino Bet
Rhino Bet stands apart from the other DragonBet sister sites. Unlike the others, which operate as white-label betting sites managed by third parties, Rhino Bet is entirely the work and responsibility of Playbook Gaming. They handle everything from hosting to licensing, making Rhino Bet their flagship and showcase. Since its rise to prominence in 2022 and continued success throughout the years since, Rhino Bet has quickly caught up with some of the biggest names in sports betting. While it has its flaws, such as lacking comprehensive customer support and being somewhat slow with withdrawals, it remains a very strong performer. Quite what makes it a strong performer is a little harder to say. We’ve reviewed and re-reviewed Rhino Bet several times, and we don’t think it has anything that ought to make it stand out from the Sky Bets and Paddy Powers of the betting world. Maybe we’re missing something.
BetZone
Apart from Rhino Bet, BetZone is the most recognised and popular among the DragonBet sister sites. Similar to many betting brands on this platform, BetZone had an offline presence long before it ventured online. In fact, BetZone’s journey began in 1973, long before the internet existed. The company’s pride in its heritage is evident on every page of its website. Upon visiting the site, you’ll find it offers more features than most other betting sites on the Playbook Gaming network. For instance, the News Zone provides extensive sports news coverage, almost rivalling major sources like talkSPORT or even Sky Sports News. Additionally, BetZone offers several promotions and bonuses, which are often limited on other DragonBet sister sites. It’s essentially an enhanced version of DragonBet, and that’s exactly what appeals to many players. It’s better than Rhino Bet in our eyes, but your opinion may differ.
Gentleman Jim
Technically speaking, Gentleman Jim isn’t one of the regular DragonBet sister sites. It’s allegedly run by a company called Lowell Brothers Limited, which is based in Wales and has a different address than Playbook Gaming Limited. However, you don’t have to look hard to notice that the two betting sites share a template. Go deeper than that and look Gentleman Jim up on the UK Gambling Commission’s website, and you’ll see that Gentleman Jim lists DragonBet as a trading style. We’re not sure, but we think it’s possible that Gentleman Jim was launched by the same people – perhaps even the same family – that launched DragonBet. Quite why it’s attributed to a different operator is a mystery, but the connections are there for everybody to see. In terms of approach, Gentleman Jim prefers an old-school approach to betting, which means plenty of archaic language, but no bonuses.
NRG Bet
Much of what we just told you about Gentleman Jim is also true of NRG Bet. From a technical point of view, this isn’t one of the DragonBet sister sites. The UK Gambling Commission website tells us that NRG Bet is owned by Sharedbet Limited. Again, though, the disguise is paper thin. Sharedbet Limited is listed as operating from the same address as Playbook Gaming Limited, and it’s obvious that the betting website uses the same template as all of the other DragonBet sister sites. This is very obviously Playbook Gaming Limited wearing a different hat, which makes us wonder if there’s been a change of strategy at the operator recently. Was NRG Bet the first of a new breed of DragonBet sister sites, all of which will have an independent management company behind them? If so, will they all lack bonuses and promotions like NRG Bet does?
Planet Sport Bet
The best of the DragonBet sister sites have bigger profiles than “just” being sports betting brands, and you can add Planet Sport Bet (or PlanetSport Bet – the space is optional) to that list. This is the official and only gambling presence of Planet Sport, the radio and internet media company that brings you Football365, Planet F1, TEAMTalk, and quite a few other services and platforms that you might not have realised are all linked to each other. Planet Sport Bet is a big-money brand, and that’s why they can afford to pay to keep Robbie Savage as a brand ambassador. Sure, Robbie’s a little caustic and he probably puts off as many people as he attracts, but having a well-known former footballer as an ambassador is a way of telling people you belong to the big time. That description is aptly applied to Planet Sport Bet.
Dragon Bet News
: Next.io is quickly becoming a go-to site (not THE go-to site, obviously – that’s still us) for anyone who wants to know if a casino or sportsbook is legit; this week, they answered that question for anyone interested in the DragonBet sister sites. After going through the fine print and slot tiles, it seems DragonBet’s not angling for bells and whistles but still puts out a half-decent experience. The bonus system is about as straight as they come: wager £250, get 50 spins, rinse, repeat. That’s the core of their Slots Club deal, and to be fair, it’s consistent. No complicated hoops, no mysterious terms tucked away behind a hyperlink. And when they dabble in seasonal promos, you’ll see it flagged in plain sight. The review didn’t go in on flattery, just walked through the bones of what’s actually there. A tidy site layout, solid compliance, and apps that do what they’re supposed to without any unexpected crashes. Doesn’t sound like a disaster.
Support isn’t stellar, but it exists. You’ll get email and chat, but there’s no one at the end of a phone, which seems to be the standard these days. Withdrawals could be swifter, though that’s probably more on the banks dragging their feet than the casino. Payment methods are a bit thin too, only cards allowed, so forget e-wallets or any crypto nonsense. But it’s not trying to dress up like a crypto haven, so fair enough. There’s no loyalty ladder either, but if that’s the price for avoiding the usual overhyped tier systems, we’ll take it. DragonBet’s got UKGC backing, proper KYC in place, and safer gambling tools that aren’t buried three clicks deep. So if you want weekly spins without faffing about, it might scratch the itch. Just don’t expect fireworks.
: Despite a run of recent complaints, DragonBet is still holding on to a collective score rating of 3/5 on Trustpilot. That might sound like a bit of a wobble, but it’s hardly the worst place to be for a gambling site dealing with a stream of less-than-glowing anecdotes. Some punters are fuming about suspended accounts before they even got a proper spin in, while others are grumbling over long-winded ID requests that feel more MI5 than gambling site standard. We saw a couple of users mention submitting everything but their dental records and still being met with radio silence or fresh demands for more documents. So yes, the frustrations are there, and they’re loud enough to echo through the reviews page, but they’re not the whole story.
Among the complaints, there’s the occasional defender who’s clearly had a smoother ride. One regular player brushed off the moaning and reminded everyone that KYC checks are standard practice, not a trapdoor to steal your winnings. According to them, DragonBet’s just ticking the regulatory boxes, and if anything, people might be a bit too quick to launch into keyboard fury without reading the fine print. We’re not here to pick sides, but it’s fair to say the experience seems to depend on whether you landed in the fast lane or got stuck in paperwork limbo. In any case, the 3/5 rating hasn’t crumbled under the weight of the bad press just yet, which suggests there’s still a chunk of users who either haven’t had trouble or aren’t shouting about it online. Whether that score climbs or slides probably hinges on how DragonBet handles the next round of complaints – and how much patience players bring to the table.
: As DragonBet is pretty unique as online bookmakers go, it seems strange that there are blogs constantly recommending alternatives to the platform. The latest one by Betting Lounge gave it a polite nod before diving into a full shopping list of so-called substitutes. What’s odd is that half of them use the exact same backend software, Playbook Gaming, so they’re all running on the same engine under different bonnets. Bit like swapping your car for the same model in a new colour and calling it an upgrade. DragonBet, to its credit, hasn’t fallen into the trap of shouting gimmicks from the rooftops. It’s more old-school bookmaker meets digital age, with its roots tracing back to the John Lovell Racing days. The focus has stayed mostly on racing, with a few casino bits and promos thrown in, but nothing too noisy or flashy. Maybe that’s the problem for bloggers used to shiny buttons and bonus hype.
They rattled off a bunch of sister sites: Betwright, PlanetSportBet, AK Bets, NRG, PricedUp, London Bet, and Gentlemen Jim. A few of those chuck in free spins or occasional promos, mostly pinned to the same Big Bass slots. It’s all built from the same Playbook toolkit, down to the buttons and banners, but with different paint jobs and promo codes. Even the quirks are familiar. One wants you to upgrade your account to see more rewards, another slaps on extra steps to unlock spins. It all feels like someone trying to rewrap the same sandwich three different ways and charge extra for the napkin. If you like DragonBet as it is, there’s very little reason to shop around. If you don’t, hopping across to its clones probably won’t help much. Most of the so-called alternatives just loop you straight back where you started, only with a different name on the welcome mat.
: Dragonbet will be cordially inviting horse racing fans to the Dragonbet Welsh Racing Festival in October. The three day event at Chepstow will run from Friday 10 to Sunday 12 October and is being billed as a new anchor point for the jump season. With more than half a million pounds in prize money and a card stacked with contests that have produced future Cheltenham regulars, it is clear the organisers want this festival to become a fixed date in the calendar. The Persian War Novices’ Hurdle gets the meeting underway, a race that has historically unveiled names such as Silviniaco Conti and Thyme Hill, so eyes will be on the younger runners to see if any can start down a similar path.
Saturday shifts attention to the Silver Trophy and the Native River Handicap Chase, with both sponsored by local backers keen to plant a flag for Welsh racing. The final day closes with the Welsh Champion Hurdle, which has been moved back to Chepstow to serve as the centrepiece, along with the Robert Mottram Novices’ Chase to round things off. Away from the track, the organisers are trying to build more of a festival feel by introducing a Hall of Fame, a trainers’ championship, and live music once the racing wraps each evening. Whether the extra touches convince regulars to stay on longer remains to be seen, but at the very least, punters can expect a busy few days on the rails. For Dragonbet, it is a chance to tie their name to an event that celebrates Welsh racing in front of a national audience.
Can DragonBet Be Trusted?
★★★★★
DragonBet is a 3-star trusted betting site.
| 1. Licenses and Fines | DragonBet holds a valid, clean UK Gambling Commission licence. |
| 2. Accepts UK players? | This brand was founded in Wales, and focuses on the UK. |
| 3. Trustpilot Score | 2.7 out of 5.0 (>140 reviews). |
| 4. Operator Name & Location | DragonBet Ltd is based in Cardiff, Wales. |
| 5. Bonus Terms | DragonBet tends not to impose wagering requirements on promotions. |
| 6. Customer Support | Social media messaging or email. No live support. |
| 7. Withdrawal Speed & Options | Only debit cards, with a 2-5 day turnaround time. |
| 8. Number of Sister Sites | Officially, there are no DragonBet sister sites. Unoffically, they Playbook Gaming sites are very similar. |
| 9. Games portfolio | This will always be a sports betting brand, but the DragonBet Casino has expanded in recent years. |
| 10. On GamStop? | DragonBet is on GamStop. |
| Overall SCORE > | ★★★★★ – 3/5 Stars |
DragonBet Review 2026
DragonBet, self-described as “The Bookmaker of Wales,” was an offline brand long before it was an online one, and originally specialised in Welsh horse racing. When it first moved to the online sphere a few years ago, it did so as a product of a delightfully named company called E.G.G. Limited, which we understand to have links to the family that founded the DragonBet brand. For whatever reason (perhaps it cracked under the pressure), E.G.G. decided that managing online betting brands wasn’t for them, and so DragonBet joined the successful Playbook Gaming Limited platform in 2023, and then came off it again in 2025. Is it better or worse off for those moves, and how is it getting on now a little time has passed? Let’s see.
DragonBet Promotions
This is going to be a very short paragraph. DragonBet doesn’t have any welcome promotions. It’s become almost customary for UK-facing iGaming and betting sites to roll out the red carpet with promotions for new arrivals at the site, but DragonBet apparently hasn’t got that memo yet. This will be a bigger issue for some players than others; while there are those who can’t get on board with the idea of not getting any perks for signing up, others prefer not to be trapped by complicated wagering requirements.
Ongoing Promotions
DragonBet is home to an unusual promotion: “Unlucky Butty.” It’s a confusing name, but it’s the name given to a promotion that sees losing stakes refunded as a free bet for bets placed on races that happen in Wales (specifically at Chepstow, Bangor-on-Dee or Ffos Las). Not every single losing bet gets refunded – DragonBet wouldn’t make any money if it operated that way. Instead, bets are only refunded if selected winners finish second in races that include at least five runners. The maximum refund per customer per race is £10. Somewhat questionably, the promotion is only open to Welsh residents.
The other promotions here are broadly similar to the promotions you’ll find at the DragonBet sister sites. There’s a Best Odds Guarantee, spot bonuses and promotions on specific matches and events, and access to the operator’s Slots Club. Through that club, players who spent £250 or more on slots in DragonBet Casino get an allocation of fifty free spins every week. That isn’t a huge number of spins, but the lack of any associated wagering requirements makes it a little more attractive.
What are the Pros and Cons of DragonBet?
Pros: DragonBet is a straight-to-the-point betting site with no distracting bells or whistles. As well as covering every popular sport in the UK (with a particular focus on horse racing), DragonBet offers esports betting, live dealer games and slots.
Cons: The lack of promotions at DragonBet means that the site isn’t the most welcoming environment for new players. The one unique promotion that does exist is limited to players who live in Wales, which is more than a little exclusionary. Payment and withdrawal information is difficult to find on the website. There’s no banking page, with limited details contained within the DragonBet FAQ.
Top Games at DragonBet Casino
As should be clear from the content of the review up to this point, DragonBet isn’t really a casino site. It has a few casino games on it, but that doesn’t make it a casino site. The range of casino games at DragonBet, such as it is, is fairly limited. There are only a couple of hundred slots and a handful of live dealer games. They’re there to serve as an accompaniment to the site’s main focus, which is sports betting.
The focus on horse racing at DragonBet is so heavy that every other sport it covers feels like it’s been sidelined a little. While it’s a proudly Welsh iGaming site, DragonBet actually covers racing from all over the UK, with a full schedule featuring all the latest runners and riders appearing in the middle of the homepage. The full list of sports that the site offers can be found to the left of the homepage and includes all the obvious categories plus oddities like 3×3 basketball and water polo. Since moving to Playbook Gaming, DragonBet has also started doing “specials,” so bets on television, entertainment and politics are now welcome. The odds offered at DragonBet are unique and competitive.
Withdrawal Processing and Support
Despite no longer being a Playbook Gaming site (officially, anyway), DragonBet is still subject to the same payment processes that apply to all of its former sister sites. That isn’t good news. The only way to conduct transactions with this site is through debit cards (Visa/Mastercard/Maestro), and you won’t get your withdrawals quickly. The minimum wait is two business days, it could take up to five. You can forget about same-day or even next-day withdrawals – it isn’t going to happen. We’re not sure why this operator is so badly stuck in the past when it comes to banking.
Customer Support and Licensing
Again, much like its sister sites, DragonBet is stuck in the past in this department. For customer support, you can email customerservice@dragonbet.co.uk or contact the brand on social media. It has Instagram, Facebook and Twitter/X accounts. There’s no number to call, and there isn’t even a live chat facility. The licence that covers DragonBet is UK Gambling Commission licence 64908, and is held by DragonBet Ltd. This licence, which is clean, isn’t the someone that covers the DragonBet sister sites we’ve listed above – most of them are still with Playbook.
DragonBet – The Verdict
DragonBet is more popular in Wales than it is anywhere else in the UK. That isn’t surprising, given the site’s clear focus on serving the Welsh market. The only exclusive promotion that the site offers is available only to those who have a Welsh address, which feels exclusionary. Dedicated sports bettors might be attracted to DragonBet because of the unique odds that the site offers, but there’s not much here for anybody else even with the expansion of DragonBet Casino. The lack of promotions is off-putting, and the wait for withdrawals appears to be longer than anyone should have to put up with in the 2020s.
What are players saying about DragonBet?
Here are our condensed / reader’s digest summaries of recent DragonBet reviews from real players.
- 03-Mar-2025 by SG:
I’ve deposited over £900 in just two weeks, playing small stakes between 60p and £1.20, and I’ve never had an experience like this. Every time I trigger a bonus round, the payouts are pitiful—never more than £5. It’s impossible to get any kind of momentum going because the games just take and take. I understand gambling is about winning and losing, but when you can’t even win enough to keep playing, something doesn’t seem right. At one point, I lowered my stake to just 15p per spin on Big Bass, and even then, I couldn’t trigger a bonus. Absolutely awful. – source: Trustpilot - 22-Feb-2025 by Donna:
At first, I had some wins when I joined, but after that, it’s been nothing but losing streaks. Just endless dead spins with no wins. Something feels off about the way these games play—it just doesn’t seem right. – source: Trustpilot - 19-Feb-2025 by Rdol:
This site is a complete rip-off! The games are clearly rigged, making it nearly impossible to win anything worthwhile. The scatter symbols barely appear, and if you dare to increase your stake, they disappear entirely. Easily one of the worst casinos I’ve ever played at. – source: Trustpilot - 09-Feb-2025 by Chris:
I placed a winning bet, and shortly after, my account was suspended, despite the fact that I had already lost plenty of money on the site before that. I won’t be using this casino again. – source: Trustpilot - 31-Jan-2025 by Kanchelskis:
This site is great! It’s really easy to use, the customer service is fantastic, and they respond quickly on live chat. Payouts are processed on the same day. I’m really happy with it! – source: Trustpilot - 30-Jan-2025 by Jay:
The team running this site are lovely—really helpful and friendly. The platform itself is well-designed and easy to use, and they offer plenty of betting options. I’ve had a great experience overall, especially with the customer service. – source: Trustpilot - 29-Jan-2025 by CTT:
I don’t understand the negative reviews because my experience has been great. Every time I’ve made a withdrawal, I’ve received my money within a few hours. I think a lot of people leave bad reviews just because they’ve lost money. The customer service here is one of the best I’ve dealt with—quick response times and genuinely helpful staff. The only thing I’d like to see improved is the number of in-play betting markets, but aside from that, I’d highly recommend this site. – source: Trustpilot - 17-Jan-2025 by Highs Lows:
This site isn’t as bad as some people make out. I play low-stake slots just to pass the time, and I’ve had some decent results. My first session on a 20p stake put me £50 up, and the withdrawal was processed within seven hours. The second time, I withdrew another small win, and it landed in my bank account within 20 minutes. My latest win is still pending, so I’m waiting to see how long it takes. Overall, I think this is a decent site—just make sure you cash out at the right time! – source: Trustpilot - 15-Jan-2025 by Fintan:
This is an excellent betting site. The payouts are fast, the odds are competitive, and the customer support team is really helpful. Definitely one of the better options out there. – source: Trustpilot - 08-Jan-2025 by Roy:
I recently signed up and had a few minor issues at first—mainly a caching problem—but everything was sorted quickly. When I had a bet settled incorrectly, I contacted live chat, and they responded straight away. They even gave me a free £5 bet as a goodwill gesture. Deposits are quick, and bet settlement times are fast as well. – source: Trustpilot